Sales Reviews - 378835210

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Dealer Sales Reviews

Sales Rating:

Not recommended

Written by mrconsumer on 06/06/11 05:42:20 PM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

My price quotes were received via AAA Auto Buying. Per AAA's instructions, I phoned Toyota Scion of Bowie and requested the specified contact. They disconnected me. I called back and requested a different specified contact. They disconnected me again! One disconnect, OK, but 2...no way. I e-mailed the first contact and informed him that he had just lost the sale. This dealership has a lot to learn about service to customers. They do not deserve the 1 star that Edmonds requires. Stay away from Toyota Scion of Bowie. BTW, I did buy a new Toyota within the week from another dealership that treats customers better.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 day While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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Comments

We are very sorry to hear about the connection issues with our store and we apologize for any inconvenience. Thank you for bringing this to our attention. Heather

  • By cpautos
  • on 08/11/2011
  • 12:28:24 PM PDT
  • (dealer response)
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