Service Ourisman Honda Car Dealership Bethesda Maryland | Edmunds
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Ourisman Honda Service Reviews

  • 4800 Bethesda Ave
  • Bethesda, MD 20814 (map)
  • (844) 705-7505
  • Chat with Dealer

Service Reviews

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Service Rating Poor Excuses Made for Multiple Customer Service Issues By Lroper on 04/10/18 09:20:31 PM PDT
Recommend this dealer? No

On April 1st I made an appointment online for a 9:30am appointment on April 7th. Several days before the appointment I called the dealership to confirm my appointment and pricing for the services I'd requested. When I arrived, my car was checked in by the Asst. Service Manager Dan Jennings who took ...
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Service Rating Poor customer service By StacyH. on 03/05/18 01:50:49 PM PST
Recommend this dealer? No

I scheduled an online appointment for service for the passenger airbag recall for Honda Accords. I took time off of work and drove the 45 minutes up to the dealership, only to be told that they were out of stock of the parts needed to complete the recall. No one attempted to call me or otherwise a...
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Service Rating Took My Car in For Service; They Crashed it and Denied it By LuisS on 06/02/17 01:45:05 AM PDT
Recommend this dealer? No

I took my 2016 Honda Accord Touring in for service on Saturday, May 6. While in Ourisman's possession, my vehicle was badly damaged. No one bothered to tell me what had happened, and when the vehicle was returned to me, I honestly did not notice it had been in some sort of collision. The fact that ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating julio pardo By jonatanj10 on 12/22/15 03:07:19 PM PST
Recommend this dealer? Yes

Julio Pardo was great he was very respectful person and we have known him for 20 years since he sold us our first Honda. we have been very grateful with the cars he was sold us in the past. he was never let us down in anyway possible with the cars he was sold us. am very pleased with his work and ho...
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Service Rating Love my new car! By jgarcia085 on 05/19/15 06:38:55 PM PDT
Recommend this dealer? Yes

I went to Ourisman Honda to purchase a new car. The employees were very friendly and professional. My sales person, Juan was very helpful. He listened to everything I was seeking for in a car and was very patient. The check out process was simple and quick. My first brand new car and I have to say I...
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