Jim Coleman Cadillac

by clarkmti on 02/10/2017

Used car sales team is 100% trust worthy, competent, and a pleasure to work with. Service attitude, attention to detail, knowledge, and loaner car program can't be beat! I just traded in my 2013 escalade for a 2015 escalade esv and everyone was super. This was my 3rd Cadillac from Coleman - the only place I'll buy a car from.

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by Saeed1333 on 07/28/2016

I recommend service department specially Martin. He is so professional, friendly and expert but I do not recommend sell department because they are cheating and lying specially the manger(Tim). So next time I will go to another dealership for getting new car but for service I will go to service department of Jim Coleman.

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by Mgh12 on 01/28/2015

enjoyed working with Glenn Price, my sales person. He was not a "hard sell" and was always congenial when I was looking at alternatives. the actual sale, with signing papers, was very quick in my experience.

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by TLenahan on 10/29/2014

My husband had been researching a CTS VSport for over a year. I finally agreed to test drive and decided to go to Miller Cadillac in Ellicott City b/c it close to our home. Long-story-short I suggested we call Jim Coleman. My husband agreed b/c he found the exact car he wanted (except for the color). We were about an hour away so I called and Mr. Darrell Landon answered the phone. He said he would have the car already for us to test drive. Mr. Landon made the hour trip worth the drive. Mr. Landon was extremely professional and courteous. Moreover, he provided the exact test drive we wanted and he knew how to operate the CUE. My husband and I never make a purchase this large without a few days of thinking about it. However, because of Mr. Landon, I decided in 24 hrs. I now consider Darrell a friend and I have already recommended him to 3 people! Furthermore, the whole Jim Coleman Cadillac team has been fantastic! It's worth the drive to Bethesda to visit Jim Coleman and especially Mr. Darrell Landon!

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by bsp3 on 10/03/2014

I recently went to Jim Coleman to look at a used vehicle. I was greeted by Richard Mallon and he took me to see the SUV I was interested in. Richard was extremely knowledgeable about this GM vehicle yet he was not pushy at all. I bought the vehicle and had an equally great experience on the finance side with Stew Mallon. I have purchased many vehicles over the years and this was probably one of the best sales experiences I've had.

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by yankees0723 on 07/27/2013

Even before I got to the dealership my sales associate Nana was extremely professional in his emails and setting up an appointment. At the dealership the managers and staff were very accommodating and helpful. Nana knew a lot about the car and walked me through the features and functions of the ATS and CUE system. It was a very pleasant buying experience and I would recommend people to this dealership.

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by Happy_SRX on 05/18/2013

I talked to Mr. Santos V. over the last year about the used cars he had in stock. He was always very pleasant, no pressure and tried to help me. So when I decided to lease a new car I of course called him first to help me. We made an appointment, looked at all the cars I wanted to, test drove an SRX and I completed the lease that evening with him and the folks at the dealership. All very pleasant, professional and I was very comfortable at all times in our discussion. I would highly recommend Santos V. for anyone looking at any type of car with Jim Coleman. When it is time for a new lease I will call him again. Of course I had my Edmunds information with me.

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by archtk1 on 05/01/2013

My wife and I were quite pleased Xwhen we first met Nana P., our sales adviser. He was knowledgeable about the SRX we were looking at, he did not "push" us into buying the vehicle, and he helped us to make our decision in a calm and friendly manner. When we returned for a second look, he recalled our specific interests. He allowed us to take an extended test drive so that we could make a final decision. Mr. P. actually made our buying experience pleasurable, something we had not initially anticipated. We will recommend Coleman to our friends and we will tell them to ask for Nana.

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by fred10456 on 11/17/2012

Afer a couple of calls to obtain details on the vehicle I was interested in, I visited the dealership and closed the deal.

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by bernie27 on 12/11/2009

Earlier this week, I purchased an STS from this dealership. The sales person, Kurt Rodgers, made an experience that I rather dreaded pleasant. Mr. Rodgers was honest and very knowledgeable about the cars. I'd done some research on the Internet prior to contacting the dealership, but I stll had some questions. As an example, Kurt knew a great deal about the AWD drive system, a feature about which I had mixed feeling initially. Mr. Rodgers knew the market and prices for this particular car well and seemd to appreciate that I had done some homework, too. Arriving at a fair price was surprisingly easy and fast. The dealership was able to print out a registration and prepare tags within minutes. The dealership, apparently, has been part of Bethesda for decades, although not always at the current location. The owners (brothers), I understand, are on the premises daily. That can make a huge difference in the quality of service in a dealership, IMHO. As yet, I have not had experience with the service department, so I cannot comment on that part of the business.

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by kar19045 on 12/05/2008

In May I leased a new 2008 CTS from Jim Coleman in Bethesda. I have always thought of Cadillacs to be what stodgy old men drive but after researching all the great press on the new CTS I decided to give it a look- and needless to say I was very impressed. My salesman, Kurt Rodgers was actually a nice guy and made the process more pleasant than I could have ever expected! I love my new Caddy and would HIGHLY recommend Kurt and Jim Coleman Cadillac to anyone I know!

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