Maryland Dealerships - Jim Coleman Cadillac of Bethesda Maryland
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Jim Coleman Cadillac Sales Reviews

  • 10400 Auto Park Ave
  • Bethesda, MD 20817 (map)
  • (855) 765-4713
  • Chat with Dealer

Sales Reviews

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Sales Rating Outstanding Service Written by clarkmti on 02/10/17 07:57:03 AM PST
Recommend this dealer? Yes

Used car sales team is 100% trust worthy, competent, and a pleasure to work with. Service attitude, attention to detail, knowledge, and loaner car program can't be beat! I just traded in my 2013 escalade for a 2015 escalade esv and everyone was super. This was my 3rd Cadillac from Coleman - t...
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Dealer Response

It was a pleasure to read about your third car-buying experience at Jim Coleman Cadillac. Congratulations on your 2015 Escalade ESV! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful... Read more

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Sales Rating they are lying and cheating Written by Saeed1333 on 07/28/16 08:53:06 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I recommend service department specially Martin. He is so professional, friendly and expert but I do not recommend sell department because they are cheating and lying specially the manger(Tim). So next time I will go to another dealership for getting new car but for service I will go to service depa...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating cadillac Written by Mgh12 on 01/28/15 02:05:19 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

enjoyed working with Glenn Price, my sales person. He was not a "hard sell" and was always congenial when I was looking at alternatives. the actual sale, with signing papers, was very quick in my experience.
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Dealer Response

Thank you for the feedback! We are happy to hear of your positive experience at Jim Coleman Cadillac, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Tim Ralston | General Sales Manager | tr... Read more

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Sales Rating Jim Coleman Cadillac, Bethesda, MD - Worth the Drive! Written by TLenahan on 10/29/14 02:01:39 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My husband had been researching a CTS VSport for over a year. I finally agreed to test drive and decided to go to Miller Cadillac in Ellicott City b/c it close to our home. Long-story-short I suggested we call Jim Coleman. My husband agreed b/c he found the exact car he wanted (except for the colo...
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Dealer Response

It was a pleasure to read about your car buying experience at the dealership. Congratulations on your CTS VSport! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's del... Read more

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Sales Rating Great Experience Written by bsp3 on 10/03/14 09:37:45 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I recently went to Jim Coleman to look at a used vehicle. I was greeted by Richard Mallon and he took me to see the SUV I was interested in. Richard was extremely knowledgeable about this GM vehicle yet he was not pushy at all. I bought the vehicle and had an equally great experience on the financ...
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Dealer Response

Thank you for the excellent review! We are pleased to hear that Richard did a great job in assisting you in your purchase. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to crea... Read more

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