Maryland Dealerships - Plaza Ford of Bel Air Maryland
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Plaza Ford Sales Reviews

  • 1701 Bel Air Rd
  • Bel Air, MD 21014 (map)
  • (855) 250-1601
  • Chat with Dealer
  • Awarded in 2016, 2017

Sales Reviews

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Sales Rating DISHONESTY OF NEGLIGENCE, TAKE YOUR PICK Written by KobieColemon on 10/24/17 08:36:14 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Plaza Ford sold me a 2014 Ford Mustang GT without a catalytic converter and with substantial modifications to the onboard computer. They did not disclose this information upon purchase and, once discovered, it cost me thousands of dollars in repairs at another dealer. After an initial email exchange...
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Dealer Response

Mr. Coleman, We are sorry that you feel your experience with us in November of 2016 was not up to your expectations and that we were negligent in our duties to you as a car dealership. However, we provided you with money to have your vehicle inspected in the ... Read more

All Comments (1)
Sales Rating Helpful and Friendly Car Sales Team Does Exist! Written by A3hennen on 07/05/16 04:54:42 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I found Plaza Ford as an extremely friendly and helpful team, especially Steve. I bought a used vehicle that I found on the internet, and Steve answered my many questions and followed through with everything he said he would in a very timely manner. We travelled far to see our new vehicle and Gordy ...
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Dealer Response

Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Here at Plaza Ford, we truly value you and your business and we hope to see you again!

All Comments (1)
Sales Rating Car buying should be fun, right? Written by JackLarkin on 07/02/16 07:21:02 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Ask for Gordy. He was our sales associate. Gary and Darren were also fantastic. This was a terrific buying experience compared to other dealerships I visited. You get that certain pressured and intense "feeling" when you walk into some places. Not here. They are patient and thorough. Next time I nee...
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Dealer Response

Your positive review means a lot to us and we’re happy we could help you! Thanks again for your business!

All Comments (1)
Sales Rating Test Drives Written by ArnoldandMol on 06/29/16 01:56:45 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Gordon was great to work with, 5 test drives later we bought the car. No aftermarket nonsense either. Will buy a truck there in 2 years, if Gordon is there.
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Sales Rating Pleasant experience Written by Senatored on 06/27/16 10:39:49 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Ford expedition. Service and experience was excellent great friendly staff. Would recommend sales men and dealership to all.
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