Maryland Dealerships - Jones Bel Air Subaru of Bel Air Maryland
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Jones Bel Air Subaru Sales Reviews

  • 1317 Bel Air Rd
  • Bel Air, MD 21014 (map)
  • Chat with Dealer

Sales Reviews

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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Finance lady killed the deal Written by jonandlinz on 04/30/15 01:28:56 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I was looking into getting a 2015 WRX when they came out last spring. Sale's guy John was pretty knowledgeable. After the test drive was I was ready to buy and asked John about the Subaru financing. That's when he lead me to the rude financing lady. 1st: She was playing Solitaire or Free-cell a...
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Sales Rating Bel Air Subaru Review Written by bwoodman on 02/27/15 04:56:17 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Very welcoming, friendly, and open about their product and service. Easy to work with. Service offerings along with a new vehicle are wonderful.
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Dealer Response

Thank you for your review and business as a customer. It is our goal to provide all of our customers with the kind of customer service you described and we are glad we achieved that. Once again, we appreciate your business and hope you will keep in touch for y... Read more

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Sales Rating Subaru Forester Written by Ratiug52 on 02/04/15 07:00:35 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Adam did a good job of explaning the features and benefits of the Forester. We test drove two cars and were treated well during the experence.
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Dealer Response

Thank you so much for the nice review. Adam is a key component of our team here at Bel Air Subaru, and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we addressed yours can only mean that we are a... Read more

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Sales Rating my experience Written by Kendra6107 on 01/31/15 06:08:18 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The staff was very pleasant to work with. They very knowledgeable and efficient which made me feel comfortable making a purchase. My experience was wonderful at bel air subaru.
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Dealer Response

Kendra, thank you for choosing Bel Air Subaru to purchase your new vehicle. We take great pride in the level of customer service we offer while creating a hassle-free car-buying experience. Our staff achieved this with you, and that makes us very proud. Enjoy ... Read more

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Sales Rating 2015 Forester XT Purchase Experience Written by vtoakley on 01/30/15 06:07:17 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Fred Hinder was low pressure, knowledgeable of the product, and a highly competent professional. He stayed after me but in a very nice way, making the experience very pleasant.
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Dealer Response

Thank you for sharing your positive experience with everyone. Going above and beyond to ensure customer satisfaction is part of our job. I am pleased to know that Fred was able to demonstrate this during your visit. If there's anything else we can do for you, ... Read more

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