Service Thompson Chrysler Dodge Jeep Ram of Baltimore Car Dealership Baltimore Maryland | Edmunds
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Thompson Chrysler Dodge Jeep Ram of Baltimore Service Reviews

  • 124 N Point Blvd
  • Baltimore, MD 21224 (map)
  • Chat with Dealer
  • Awarded in 2016, 2017, 2018

Service Reviews

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Service Rating Very Pleased With the Service I Received By CrossfireRenee on 09/26/17 08:42:13 AM PDT
Recommend this dealer? Yes

I had a Takata Airbag recall on my Chrysler and was sent to Thompson. Sean was my service rep and he was very patient, kind and thorough. I had to take advantage of the shuttle service, since my car was going to take a while. I was pleasantly surprised when Sean called me later that afternoon to sa...
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Dealer Response

We appreciate your amazing review and I'm happy to hear that you were pleased with the service you received from Thompson Chrysler Dodge Jeep Ram. I will certainly share your feedback with Sean, Fred, and Steve. If there is anything more we can do please come ... Read more

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Service Rating 2016KiaSorrento-JPB By JPB_brenmar on 09/18/17 02:40:19 PM PDT
Recommend this dealer? Yes

Excellent Workmanship Interior and Exterior of Vehicle looked like it just rolled off the showroom floor Have always been pleased with any work done at Thompson
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Dealer Response

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Thompson Chrysler Dodge Jee... Read more

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Service Rating Chrysler 300C Maintenance By larry604 on 09/01/17 10:30:34 AM PDT
Recommend this dealer? Yes

All work to be done was explained to me and why it needed to be done. Especially if your vehicle is going to be tied up for a while.
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Dealer Response

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Be... Read more

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Service Rating Excellent service By Courtney27175 on 08/20/17 03:36:02 AM PDT
Recommend this dealer? Yes

I like that Sean tired made sure that everything was fix on my car. My Concern was with the extra Keysense key. My keysense was locked on the car and he made sure that the code was cleared out of the car before I left.
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Dealer Response

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Sean was able to satisfy that. Don't hesitate to reach out if you have a... Read more

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Service Rating best in service By wcoldbeck on 08/14/17 05:45:21 PM PDT
Recommend this dealer? Yes

on time and very professional,will mostly come back for any additional service at this dealership,an may also recommend others to service their car there
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Dealer Response

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a time-efficient and professional service experience. Your feedback is a testimony that our dedication has rea... Read more

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