Service Norris Ford Car Dealership Baltimore Maryland | Edmunds
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Norris Ford Service Reviews

  • 901 Merritt Blvd
  • Baltimore, MD 21222 (map)
  • (855) 921-0598
  • Chat with Dealer

Service Reviews

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Service Rating AVOID THIS DEALERSHIP By jbw1006 on 11/10/16 07:27:31 AM PST
Recommend this dealer? No

Do yourself a favor and avoid this dealership. Had to take my 2016 Ford back because the check engine light came on around 2800 miles. They gave me a hard time, didn't read the code. Told me it was computer software out of date. On a 2016?!? A week later, check engine light came back on, anothe...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Great Company to work with! By mloraditch on 03/16/15 10:59:10 AM PDT
Recommend this dealer? Yes

Consistently, excellent sales and service experience. They have made me a lifelong Norris customer. Good prices, and a long lived team. Many dealerships you see constant turnover in both sales and service, but I still see the same faces I saw 4 years ago when I first got my Edge! Shouts to Mo and Ch...
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Service Rating 1st class service By maloomis on 03/01/15 02:46:14 PM PST
Recommend this dealer? Yes

Service department performs my repairs right the 1st time . They are responsive to my needs and very honest. Employees both service writer and mechanics look happy to be at work. I like bringing my Fords to them to fix.
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Service Rating Good Truck service at Norris Ford By prius_driver on 03/28/10 12:00:00 AM PDT
Recommend this dealer? Yes

Took my 1998 F250 to Norris several times for service over the last three years. In every case the work was done professionally and completely. On time and reasonably priced. Nice to take this truck to a dealer that has a good service department, my experience with other dealers was not always so...
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Service Rating Really Bad Service!!! By sdw1 on 10/29/08 12:00:00 AM PDT
Recommend this dealer? No

I've used Norris Ford to service my car for many years. I now own an '06 Fusion. Many things keep going wrong with the car. Despite taking my car in multiple times for each repair, nothing is ever repaired. The service writers will not test drive the car themselves to determine the problem and t...
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