Service Jerry's Chevrolet Car Dealership Baltimore Maryland | Edmunds
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Jerry's Chevrolet Service Reviews

  • 1940 E Joppa Rd
  • Baltimore, MD 21234 (map)
  • (888) 471-7794
  • Chat with Dealer

Service Reviews

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Service Rating Gary Baughman By baufcrew on 07/11/18 06:45:57 AM PDT
Recommend this dealer? Yes

I had an appointment for 9:40 am,showed up at 9:20 am, it was 11:10am when my truck was finally taken in. I was told they would wash my truck and vaccum the front seat area. Truck was washed but not vaccumed.
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Dealer Response

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. I will be sharing your comments with our team and I encourage you to contact us if you would like to further discuss your visit. Best re... Read more

All Comments (1)
Service Rating worst service ever By Pblazejak on 02/23/18 04:50:46 AM PST
Recommend this dealer? No

Don't take your car here if you want it fixed properly they break more than they fix , make promises they never follow up on, and management just doesn't care
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Dealer Response

Thank you for rating your experience with us. The behavior you described does not align with our team's values nor practices. I'd like to discuss you visit with us further. If you could please contact us at your earliest convenience that would be greatly appre... Read more

All Comments (1)
Service Rating service By notstupid on 08/09/17 07:53:34 AM PDT
Recommend this dealer? No

Buying my car from Jerrys was a good experience, first time buying from a dealer, they worked directly with my bank and got me out on the road that day. Went back three months later to have my complimentary oil change and to have a tire fixed, figuring I bought tire protection. Long behold, I sat fo...
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Service Rating Service horrible and GM does f care about customers By Hellolove on 04/29/17 03:49:49 AM PDT
Recommend this dealer? No

Went for a warranty issues rough idle. Needed PC valve replaced. Got my car back and not even 48 hours later no power and acceleration. Took it back. Called me to tell me why my car had no power Said I needed OEM spark plugs. They tried charging me $260 for changing plugs. Went to pick up my car. H...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Satisfaction All Around By Vermontsue on 06/20/15 08:35:31 AM PDT
Recommend this dealer? Yes

Everyone was so polite. The car was ready (and washed) when promised. I had made an appointment, and was taken right on time.
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