Heritage Volkswagen Parkville Car Dealership Baltimore Maryland | Edmunds
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Heritage Volkswagen Parkville Sales Reviews

  • 9215 Harford Rd
  • Baltimore, MD 21234 (map)
  • (877) 556-4121
  • Chat with Dealer
Sales Rating:

Great experience, could not be more satisfied

Written by dyecrew on 04/03/12 10:02:21 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The whole team at Heritage VW was extremely professional and honest from the first contact we had. Ron Max, in particular, was incredibly straightforward and honest about packaging and pricing. He detailed exactly what the total price of the vehicle was, no hidden fees or unavailable specials included, and was able to immediately get into my comfortable price range without any slimey gamesmanship. He also kept me informed during the search for my exact vehicle, and went so far as to pick me up and bring me over 1.5 hours to the dealership. Upon arrival, the vehicle was immaculate, exactly matching my request, and the price was EXACTLY what we had agreed upon. He was the most honest and direct salesman I have ever dealt with and made my whole experience very enjoyable, and I usually cannot stand car dealers. I would definitely recommend him and Heritage to a friend.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 hour While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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Hello Dyecrew. Heritage Volkswagen Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Ron and the team! Thank you again for your review.

  • By mileone
  • on 05/25/2012
  • 08:00:21 AM PDT
  • (dealer response)
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