Heritage Chrysler Jeep Dodge Ram Parkville Car Dealership Baltimore Maryland | Edmunds
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Heritage Chrysler Jeep Dodge Ram Parkville Sales Reviews

  • 9219 Harford Rd
  • Baltimore, MD 21234 (map)
  • (888) 617-8059
  • Chat with Dealer
Sales Rating:

Awesome Internet & Sale Team

Written by ctquick on 05/16/11 10:36:06 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

WOW!!! John Young from the Internet Sales team is fantastic! We are two full time working individuals with kids and little spare time to get car shopping in so the internet was a major factor in who we worked with to purchase our vehicle. We are probably considered difficult customers looking for a specific make, model, color and options and not willing to settle, but this was not an issue for Mr. Young who went out of his way to locate a vehicle that met all our needs. Even after the vehicle was delivered to the dealership he personally took additional photos and sent them to us to make sure it was what we were looking for. The sales team that took over for the actual sale was additionally awesome! Nothing worse than dragging two little kids to a car dealership, but we didn't really have a choice, and Heritage understood and stepped up to the plate to make things easier for us. Heritage had almost all the paperwork completed by the time we got there and we were finished and back on the road in our new vehicle in just over an hour. Great experience all the way around!!

Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 hour While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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