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Written by mjree on 11/11/08 12:00:00 AM PST Go back to Service reviews
Recommend this dealer? No

Many problems. 1. Alternator went bad on my '03 Range Rover. It was replaced by Annapolis under warranty. The next day, the alternator went out. Took it back to Annapolis Land Rover and the mechanic did not tighten the screws. During a test drive, they cracked my windshield and proclaimed I did it. Finally they agreed to fixed after I went to the General Manager. 2. Had a recall on the Differential system. Reluctantly took it back to them. Upon recieving my car there was a jerking of the left front wheel. They proclaimed it was a frozen Caliber and they could repair it at >$1000. I said no and had 5 other mechanics evaluate it, all who said the calibers were fine. I took it to a different Land Rover in Columbia and they said immediately it was the left front strut leaking. They replaced it and the problem went away. Annapolis store mechanics are not good and will lie to exhort additional money from you. I will never go there again.

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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