Service Koons Ford of Annapolis Car Dealership Annapolis Maryland | Edmunds
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Koons Ford of Annapolis Service Reviews

Service Reviews

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Service Rating Awesome service! By MJones54 on 06/16/17 08:36:15 AM PDT
Recommend this dealer? Yes

I needed service on my 2012 Ford Fusion, such as the AC fan wasn't working, broken antenna, and tune up. They performed a diagnostics check and turns out the AC worked, didn't need to fix anything. The customer service technician was great!
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Service Rating Keeping a Traditional Town Car running well. By AnnapolisGal on 06/10/17 02:08:54 PM PDT
Recommend this dealer? Yes

Mike always works hard to help us keep our Lincoln in like new shape. He goes any extra distance to do it. We have two Lincolns and an older Mercury Cougar and we always feel confident in bringing them to this dealership. They work to keep our cost down while keeping our vehicles in great shape a...
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Service Rating I've joined the Koons family! By TroyHeff on 05/27/17 12:27:12 PM PDT
Recommend this dealer? Yes

I had a leased Escape that my family outgrew and I needed an inexpensive commuter car. They made it work for me. I got out of my lease early and got into a new Focus for my 10 minute commute. I will absolutely return to Koons and ask for Doug Killian.
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Service Rating Awesome Service By bubbleelise1 on 05/02/17 09:40:53 AM PDT
Recommend this dealer? Yes

Ford did a wonderful servicing my truck and kept me informed about what was going with my truck every step of the way.
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Service Rating 2009 Escape Hybrid Visit to Quick Lane By quicksilver35 on 04/07/17 08:27:21 AM PDT
Recommend this dealer? Yes

Only downside to the Quick Lane (a misnomer, IMHO) is you have to get there when the shop opens or it is not quick at all. Mike did a good job this visit.
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