Service Criswell Audi Car Dealership Annapolis Maryland | Edmunds
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Criswell Audi Service Reviews

  • 1707 West St
  • Annapolis, MD 21401 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Destroyed my engine...stay away! By BrennanW on 03/09/17 03:21:06 PM PST
Recommend this dealer? No

I had my 2015 Audi A3 towed to Audi of Annapolis when it broke down. This was one of many Audi of Annapolis dealer visits during my 10K miles of ownership, because apparently fixing a car properly isn't their expertise. They had the car for several weeks, and replaced the engine under factory warran...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Great Service from Criswell, Poo on Audi By jbpatters on 08/27/15 05:00:49 AM PDT
Recommend this dealer? Yes

I was very pleased with the attention to detail, willingness to provide detailed answers to my questions, and friendliness of the staff at Criswell. They performed my 55K mile checkup promptly and efficiently. One thing I wanted was to get the nav computer updated. The map data are five years ol...
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Service Rating Q7 part instatlation By i2fas4u on 02/13/15 05:49:25 AM PST
Recommend this dealer? Yes

I needed a specific plug installed in my Q7 for towing. I contacted Criswell to explain what I needed and promptly got a reply with recommendations and options. Late on a Saturday I emailed that I wanted to set up an appointment for the following week. To my surprise, I got a return email on a Sun...
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Service Rating Horrible Service By kingsman on 07/23/13 01:16:49 PM PDT
Recommend this dealer? No

Audi service is horrible. I bought new a Q7 TDI and a Q5 for my wife. First the Audi dealer overfills the oil in the Q7 causing all kinds of problems and would not fix them because the car was just out of warranty. Then my coolant in the Q5 starts leaking all over the garage and they say it won’t be...
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Dealer Response

Hi Mr. Wiater, Thank you for your review and for your business. I believe the issue at hand is the radiator leak. After providing you with a complementary Audi loaner vehicle, we inspected the leak and one of the fins in the radiator was damaged, we're guessi... Read more

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