Service Reviews - 150125

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Dealer Service Reviews

Service Rating:

Don't let them work on your car.

Written by amartin17 on 08/21/09 12:00:00 AM PDT Go back to Service reviews
Recommend this dealer? No

Brought my trusty Honda with 200,000 problem free miles to them for a timing belt and water pump "preventative maintenance". Shortly after the car over heated and ruined the motor directly related to their inexperienced technician's sloppy work. Clair won't acknowledge their fault or now even return my correspondence. I'm out over $1000 and I had to go buy another car. Filed a better business complaint going on 30 days with no response. They might be trustworthy to change your oil but I wouldn't trust them to do even that.

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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