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Oxmoor Toyota

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Customer Reviews of Oxmoor Toyota

3.7
Overall Rating
3.67 out of 5 stars(77)
Recommend: Yes (2) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great RAV4 hybrid buying experience.

by KY1Mag on 05/04/2022

We just bought our second hybrid Toyota from Oxmoor, and it was a great experience with salesman William Adrio. A few months ago we also bought a Highlander from Oxmoor and both vehicles are fantastic. William is enthusiastic and informative and took the time necessary to help us feel comfortable with the process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

77 Reviews
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1 out of 5 starssales Rating

Missing Car Keys

by Vinod Soni on 06/03/2022

I bought Nissan Rouge 2019 from Oxmoor Toyota on 31st July 2022. The file processing and all other formalities took long time almost complete day and at the end car handover to me with single key and asked to collect remaining keys next day. When I did follow up about keys they just told me that they have only single key and if you need additional I have to visit Nissan dealership and pay for additional key. They don’t have and the owner of vehicle also doesn’t have. I am really upset and disappointed after knowing that I have to pay additional $150-$200 for additional key they can’t help me in this. It risky to travel with single key and if I lose it during trip. They should understand that customer should get minimum at least two keys when buy car from their store and do arrangements for it.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great RAV4 hybrid buying experience.

by KY1Mag on 05/04/2022

We just bought our second hybrid Toyota from Oxmoor, and it was a great experience with salesman William Adrio. A few months ago we also bought a Highlander from Oxmoor and both vehicles are fantastic. William is enthusiastic and informative and took the time necessary to help us feel comfortable with the process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Exellent

by Michael sargent on 04/02/2022

Salesman kept his word 100%. I am totally satisfied with this purchase. Recomend to all my friends terrel blount salesman.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starssales Rating

Super nice crew,

by Beth on 03/26/2022

Helpful, needs to learn some policies, over all good experience

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Professional relations

by Mike on 03/25/2022

Cory met me when I pulled up for my appointment. 2.5 hrs later I sold a vehicle and purchased another vehicle. The whole process went off as I had hoped. I recommend Cory to anyone interested in a vehicle at Oxmoor Toyota. Professional experience all the way

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Used vehicle purchase

by David B on 03/16/2022

Outstanding selection, service with zero pressure. Sales rep Josh was polite, professional and extremely accommodating. Got the deal done to everyone’s satisfaction. Dennis in finance was great! Oxmoor Toyota is a great place to purchase a new or used vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

2 out of 5 starssales Rating

Unfortunate flip

by 71avalon on 03/06/2022

I was in search of a vehicle, found one and wrote the check . The next day I was called and told Toyota was not going yo sell me the vehicle , after taking my time . Integrity and salesmanship should be a standard in this field . Hope to find some in my search.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Friendly staff

by Lavender on 02/28/2022

Like that the sales people were courteous. Dislike is it took a little longer than I thought it would.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Service from Oxmoor Toyota

by Ronnie on 02/14/2022

Our sales person at Oxmoor went above & beyond to find us a new Toyota right before Christmas. Our other car had major issues so we needed a reliable car immediately. I walked into the show room at the first of the week & in a very difficult car market, we were able to locate a new Corolla Cross that was in transit to Oxmoor. It arrived a few days later. From the sales department to the financial department & in between, everyone worked extra hard to help us find the car we needed. We love our new CC & we are enjoying the ride! Thank you for all your efforts!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great place

by Andrew Hartmann on 02/08/2022

Took a couple test drives; found a car I liked. Want through the car-buying process painlessly!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great service

by Becky K on 01/26/2022

Easy and timely communication. Friendly and knowledgeable sales consultant. Joseph T was excellent to work with. We couldn’t be happier with our experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Couldn't be happier

by Jim Barnes on 01/09/2022

My wife has been searching for a mid-sized SUV for quite some time. She has been working with Ed (her salesman) for a while. He has never been pushy or tried to get her to buy a car that did not meet all of her criteria. She had an appointment with Ed for mid-afternoon on Saturday. Unfortunately, we had to be in that area earlier in the morning (we live almost an hour away). So, Ed said no problem we could work with one of his co workers. When we got out of the truck Joe approached us. He too did not push or try to manipulate us. He found the perfect car for my wife and helped us with the purchase. Not long after we settled on the car Ed came in and together they made the buying process easy, pleasant, and enjoyable. Then we went in to see Dennis (finance). Not only did he get us a lower payment than we agreed on, but the payment also included GAP insurance (We weren't expecting that!) I cannot recommend Ed, Joe, and Dennis highly enough. They did everything right! Thanks guys! And thank you, Oxmoor Toyota, for having such All-Stars on your team.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

2 out of 5 starssales Rating

Pass them up

by Not Happy on 11/19/2021

Wasn’t happy about the dealership salesman I had he lied to my face. Then finance Manager tried to sell me a higher warranty with my car. I had a fixed price to buy one. Stay far away from Oxmoor Toyota

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starssales Rating

Bought my Chrysler there

by Joe on 10/22/2021

Friendly, informative, did negotiate, professional. Would have preferred 24 hours to consider negotiated price. So far efficient paper work. Terre Blount a good and polite sales consultant.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great no hassle customer service

by Keith h on 10/11/2021

Sales person was very courteous - no pressure .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Oxmoor Toyota is awesome

by Ed on 08/10/2021

Purchase was very easy and not pressured. Joe was my salesman and is great! I have purchased 2 trucks from him and referred 2 friends who purchased cars from him. Thanks again

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starssales Rating

Sales & finance review

by Taylor stinnett on 07/31/2021

The service was excellent & the staffs were very professional. I particularly like to mentioned Ashley Green & Taylor Stinnett as being very knowledgeable & helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great buying experience

by Dave Peduzzi on 07/31/2021

I had a wonderful buying experience and Cory Morris was fantastic to work with. Great dealership!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Happy experience

by Scott on 07/03/2021

We felt like we were treated honestly, efficiently and fairly and we came away with a car that met our needs and wants.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience!

by Stephen on 05/15/2021

These are honest and caring people. They are truly interested in their customers getting exactly what they need within their budget. I’m extremely satisfied with how well the process of getting a vehicle went, and the quality of the vehicle I received.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Team!

by C on 04/05/2021

Gave me an GREAT deal on a new 21 vehicle. I worked with Carlos. He was very pleasant to work with. I highly recommend working with him! I had a very small snag after purchase and he worked it out and got everything set up for me. I highly recommend them to anyone looking to purchase a car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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