Service Toyota of Hopkinsville Car Dealership Hopkinsville Kentucky | Edmunds
Print | Edit this listing

Toyota of Hopkinsville Service Reviews

  • 4395 Ft Campbell Blvd
  • Hopkinsville, KY 42240 (map)
  • Chat with Dealer

Service Reviews

Sort By:
Service Rating ...in & out By Teripets on 03/07/17 02:35:29 PM PST
Recommend this dealer? Yes

Friendly efficient service. I dropped my car off as scheduled; then I went for a workout & it was ready to go when I returned. I had questions about my service schedule that were answered very clearly by Alex. While I was there we scheduled my next regular maintenance visit.
Read the full review

Dealer Response

Thanks for your outstanding review! I'm very happy to hear that Alex was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sinc... Read more

All Comments (1)
Service Rating Great Service By aljoynes on 03/02/17 09:55:37 AM PST
Recommend this dealer? Yes

Service manager provided advice about best time for oil changes and that my car was not due for a change just yet.
Read the full review

Dealer Response

We appreciate you for letting others know about your experience at Toyota of Hopkinsville. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Ramsey - General Manager - (270) 886-9099

All Comments (1)
Service Rating oil change By michaelportera on 02/21/17 12:45:41 PM PST
Recommend this dealer? Yes

He was honest and up front about what i should do with the car. He gave me good advice, and I appreciate the honesty.
Read the full review

Dealer Response

Thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from Toyota of Hopkinsville. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Charlie Ramsey - Gene... Read more

All Comments (1)
Service Rating Service department not completely honest By Scott_C on 02/02/17 06:12:29 PM PST
Recommend this dealer? No

I took my vehicle in for recalls and a warranty repair. Upon completion of the work they called me and stated that they were done and that they found a few things that needed my immediate attention. I asked what they were and they proceeded to tell me that my brakes needed replaced and rotors turn...
Read the full review

Dealer Response

I am very sorry to hear of your recent experience with our service department. If you would be open to contacting me at your earliest convenience, I would greatly appreciate the opportunity to further discuss your situation. I look forward to speaking with you... Read more

All Comments (1)
Service Rating Great service By Fayehainsorth on 01/02/17 02:20:30 PM PST
Recommend this dealer? Yes

THis dealership is very efficient with there service and very timely with the work. They go over the work done to assure a successful visit.
Read the full review

Dealer Response

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. We look forward to working with you again in the future! Sincere... Read more

All Comments (1)
ADVERTISEMENT
ADVERTISEMENT