Jeff Wyler Chrysler Jeep Dodge Ram Ft Thomas
Back to Sales Reviews
Dealership Sales Review
sales Rating
LOVE LOVE LOVE MY RENEGADE!!!
Written by 05/08/2015
onAs a woman I feel very intimidated walking into this "man's world" of car buying. My salesperson John Graham was the best at walking me through everything. I am not one that likes high-pressure and I have been in commission-only sales myself, so I know the drill - lol. John was very competent and answered all of my questions and allowed me to make the right choice for myself. He told me if they didn't have the car I wanted on the lot - he would get the one I wanted. So guess what he did... I researched dealers around the area and found my Jeep in Eaton, Ohio at a totally different dealership. The next day, my Jeep was on the Ft. Thomas lot and the day after that it was in my driveway!!! Even after him getting the one I wanted on the lot - there was still no pressure which made my experience sooooo... much easier
Part of my deal included a few extra's from service and parts... John was very quick to get me taken care of as the next day he was on the phone ordering my floor mats and giving me the name of the service representative that I will be dealing with. Feels great to have that kind of personalized service!!
So.. my Jeep is in the shop for the poly steel application today and I had my first face-to-face experience with my service rep Deonia Patton - I've spoken with her a couple of times on the phone and she is just as pleasant in person.
Thank you John and Deonia for what has turned ont to be an excellent experience thus far!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes