Zimmer Chrysler Dodge Jeep Ram

Do not use this dealership!! I could write a book on the incorrect, shady, unprofessional dealings of this dealership but I will only give where my experience stands as of now. We were told multiple times by our sales rep, manager and finance person that they did not need the title on our trade-in because they could order one from the DMV. They even laughed and said to throw it away when we find it. So we did, and waited for them to take care of the new plates on our new vehicle. We get a call out if the blue saying that we needed to complete new paperwork.. What? They also said that they needed the title from our trade-in...What? We explained that we thru it away as instructed and all the paperwork was already completed. They did not inform us that the financial e person was either fired or quit and our paperwork had expired but we figured out. They acted as if we were at falt. To Do not use this dealership!! I could write a book on the incorrect, shady, unprofessional dealings of this dealership but I will only give where my experience stands as of now. We were told multiple times by our sales rep, manager and finance person that they did not need the title on our trade-in because they could order one from the DMV. They even laughed and said to throw it away when we find it. So we did, and waited for them to take care of the new plates on our new vehicle. We get a call out if the blue saying that we needed to complete new paperwork.. What? They also said that they needed the title from our trade-in...What? We explained that we thru it away as instructed and all the paperwork was already completed. They did not inform us that the financial e person was either fired or quit and our paperwork had expired but we figured out. They acted as if we were at falt. To make a long, long story short they are refusing to order our new plate on our new vehicle until we provide the title on our trade-in. They are 100% in the wrong and told us that's its OK that we drive with an expired paper plate. If there is a problem have the police officer call zimmer! What? Ian in the process of ordering a new title on our trade in but until then they refuse to give a new paper plate or order our permanent plates..... Sound like a company you want to buy from? a long, long story short they are refusing to order our new plate on our new vehicle until we provide the title on our trade-in. They are 100% in the wrong and told us that's its OK that we drive with an expired paper plate. If there is a problem have the police officer call zimmer! What? Ian in the process of ordering a new title on our trade in but until then they refuse to give a new paper plate or order our permanent plates..... Sound like a company you want to buy from?