Service Performance Lexus River Center Car Dealership Covington Kentucky | Edmunds
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Performance Lexus River Center Service Reviews

  • 633 W 3rd St
  • Covington, KY 41011 (map)
  • Chat with Dealer

Service Reviews

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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Cincinnati's Best By bkassner on 08/02/16 08:48:38 AM PDT
Recommend this dealer? Yes

I just can’t say enough great things about the crew at Lexus Rivercenter. My wife and I both drive a Lexus and we would have very difficult time switching to another manufacturer simply because of the outstanding service we have received from Lexus, specifically the Rivercenter, over the years. The ...
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Service Rating Took Three Trips By btiger14 on 12/22/13 06:25:11 AM PST
Recommend this dealer? Yes

Took three trips to get a front rotor problem remedied (under warranty). Finally when we escalated to the Service Manager the issue was properly dealt with. Initially the problem was not dealt with as would be expected under Lexus warranty by an asst service manager; then upon returning another ass...
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Service Rating Lexus Rivercenter has apparently fallen on hard times By btiger14 on 10/12/08 12:00:00 AM PDT
Recommend this dealer? Yes

River Center prided itself on it's lounge for customers to enjoy while awaiting service to be performed. At last visit there was no water or soft drinks; the ice was dirty; and in general there were none of the amenities that customers were told would be available to them in the exclusive River C...
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