Sales Reviews - 270290432

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Dealer Sales Reviews

Sales Rating:

Bait and Switch

Written by smartshopper99 on 02/01/12 07:29:56 PM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No, Vehicle was not available

They did not have any of the Souls or Sorentos they claimed to here on Edmunds, they could "get" them. Even when we phoned, they before going there, they said they had all these cars they didn't really have. They only had one Soul on the lot, and neither it nor the couple of Sorentos they had were any where near the prices seen here. We went to Olathe Kia and had a wonderful experience.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

Post a Comment or Update This Review


We are so sorry to hear that your experience with our dealership was a negative one. We strive for excellent customer service before, during and after the time of purchase. We apologize for any inconvenience this experience has caused you. If there is anything that would make this experience better, please let us know.

  • By customer_svc
  • on 07/01/2013
  • 08:16:47 AM PDT
  • (dealer response)