Glad I got a second opinionWritten by firefly15 on 07/20/11 12:48:06 PM PDT Go back to Service reviews
Recommend this dealer? No
I started using Tumminia for service on my 06 Tribute as a matter of convenience. As long as all you need is an oil change - I'd guess you're ok. My problem started at about 50k miles when I went in for an oil change - asked to have my tires rotated & specifically asked to have the front brake pads checked - which is normal service when you have your tires rotated. I was told they were wearing of course, but were fine. When I went in about 4k miles later for my oil change - they rotated my tires again - not necessary & then proceeded to tell me that I needed my brake pads & rotors completely replaced & that I had something leaking on the right rear tire that needed to be fixed immediately. All of this could be done for just over a little over a $1,000 - when would I like to schedule that? Needless to say - I got a second opinion from a very good friend who hates to be a mechanic, but will if forced into rescuing a woman from a bad dealership. He checked by brakes - did not need pads nor rotors & checked the "something leaking on the right rear tire" again - nothing - I drove another 25K miles on the pads - he changed them last nite - still not completely worn & did not need new rotors & there was still no leak on the right rear tire. I know that dealerships make their money on service - not selling, but Tumminia in Olathe is out of control.