Kansas Dealerships - Robert Brogden's Olathe Buick GMC of Olathe Kansas
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Robert Brogden's Olathe Buick GMC Sales Reviews

Sales Reviews

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Sales Rating 2013 Yukon Denali Written by RickP58 on 03/21/17 06:53:08 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I purchased a used Yukon Denali from Brogden that had a windshield chip that they were to repair the following week. After driving the vehicle home that night my wife said there was a lot of glare from on coming headlights. The next day while we were out driving we saw that the windshield had sev...
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Dealer Response

I've read your review and I'd like you to know that we take your feedback very seriously. It was most certainly not our intention to give you a bad experience on buying your Yukon Denali with us. Again we apologize for the unpleasant experience. This is not ho... Read more

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Sales Rating New truck sales and warranty Written by Notnks1 on 03/02/17 08:25:24 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

The worst dealership ever. I have bought A Lotta new cars over the years, and have never been treated so bad. I have been threatened three times, I have been told to leave and never come back twice now. I have yet to get a single apology. The first 2016 truck had numerous electrical issues along w...
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Dealer Response

I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope t... Read more

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Sales Rating Great and Friendly Staff Written by jc121757 on 02/05/16 09:53:32 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We were sold a vehicle at one price (price was on the windshield and we didn't even negotiate it any lower as we thought it was a fail price) but when it was time to do the paperwork we were charged a different price. The new pricing was explained but never changed back. I kept questioning and the...
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Dealer Response

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss them in greater detail. Since... Read more

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Sales Rating Great Dealership Written by mathbus on 01/22/16 05:41:22 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Our salesman Jason, was very good and helped us as soon as he could. The only negative was not on Jason, but that we had to wait for over 30 minutes because the sales team was in a meeting. We did not have an appt., but I would think taking care of a customer would be more important than a sales m...
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Dealer Response

I apologize for the slight wait that occurred during your visit with us. Although I am pleased to hear Jason did a great job in assisting you in your purchase. I will also be sharing your comments with the team and I encourage you to contact me if you would li... Read more

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Sales Rating Car Experience Written by MsLyons on 01/02/16 08:32:36 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My experience was the best I've ever had at a new car dealership. I didn't feel pressured to buy a new car. Everyone was very helpful. I would recommend Robert Brogden's Olathe Buick GMC to everyone.
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Dealer Response

Thank you for this feedback and for the recommendation. We’re proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Robert Brogden’s Olathe Buick GMC. Thank you so much for your... Read more

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