McCarthy Chevrolet

I went to McCarthy Chevrolet about four months ago. Couldnt agree on the price of the Acadia we were looking at. Before we left my wife and I were asked to look at another vehicle. We stated at the beginning at our conversation WE HAD TO HAVE CENTER ROW BUCKET SEATS. He showed us a Traverse with a bench seat. Four months go by and not one follow up call just to say I'm still looking for a vehicle for you or even we got one in that might work for you. Nothing. Fast forward to beginning of December 2011. I found a Acadia exactly like we were looking for that fit our budget on thier website. So I call talked to another salesman to here him say this Acadia had been there almost two months. So I decided to purchase the Acadia against my better judgement. Let me go on record by saying we love our car and we feel we got a fair price. The next evening my wife and I set up an appointment to do paperwork. We figured wed be in and out in 30 minutes so it would not be a big deal to bring in my two small kids. It was every bit of an hour and a half just to see the F&I guy. I thought you set up appointments for a reason!? My kids were being kids a making the time there that much more aggrivating. Moving on to my floor mats. At time of sale it was missing the front two floor mats. I purchased a 2009 CERTIFIED Acadia. I was told theyd get me a set. A week later was told they were in, only to find out that they were more than likely taken out of a Traverse on the lot. Thats my opinion. Anyway they didnt fit properly. It may sound like Im being a pain but I feel a certified vehicle you should get all the things that came with the vehicle new. Key fobs, mats, ETC. I was then told theyd get me the correct ones. A week later I go back to drop it off to have a DVD player sub contracted installed. McCarthy did give me a loaner vehicle. Later that afternoon I get a call only to tell me the install guy "NOT FROM MCCARTHY" drilled a hole through my roof. They agreed to repair the damaged roof no cost to me. I am impressed with McCarthy body shop they did good work! After a week in the body shop I pick up my Acadia I notice the box with my floor mats is gone! After talking to a nice service writer he told me that they would overnight me a set to my door. That would be nice not to drive 45 minutes. Bottom line is McCarthy has a great selection, even good pricing. Just dont expect professionalism, or service after the sale. I should know I experienced Sales, Service, and thier Auto Body shop in one transaction.