Laird Noller Ford Lincoln Car Dealership Lawrence Kansas | Edmunds
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Laird Noller Ford Lincoln Sales Reviews

  • 935 W 23rd St
  • Lawrence, KS 66046 (map)
  • Chat with Dealer
Sales Rating:

Abysmal treament of first-time buyer

Written by laceyrk on 07/11/11 09:49:42 PM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

As a first time car buyer, I had an abysmal experience at Laird Noller Lawrence. It felt as though they attempted to take advantage of my naivety and push me into purchasing a car on terms with which I wasn’t comfortable. Perplexingly, I was not approved for their 0% financing incentive, even though my credit score is in the top tier. When I inquired about this oddity, I was told that “only dinos” had the credit necessary to receive the best financing rates. Then, when I balked at the overall price and monthly payments, the financing department brought in my salesman to reassure me that signing papers only reserved the vehicle I was interested in, and in no way meant I had purchased it. Ultimately, though, I had a sinking feeling when the business manager repeatedly tried talking me into driving the car home from the dealership that same day. Little did I know at the time that by Kansas law if I had driven the vehicle off the lot, I would have legally purchased it. Thankfully, I trusted my instincts and walked away. I proceeded to visit several other dealerships, including Laird Noller Hutchinson, where I received attentive and honest service and was approved each time for their 0% apr financing. After my mistreatment, I will not return to Laird Noller Lawrence for any future vehicle purchases and would not recommend them to my family or friends.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? Not applicable

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