Service Shottenkirk Chevrolet Car Dealership Waukee Iowa | Edmunds
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Shottenkirk Chevrolet Service Reviews

Service Reviews

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Service Rating Awful By Cole9876 on 01/27/17 04:48:27 AM PST
Recommend this dealer? No

Our vehicle has been serviced by Shottenkirk multiple times, we liked the idea of a Chevy certified dealer working on our vehicle so we would know that everything was done correctly and up to Chevy standards. Unfortunately, that was not the experience we had. First and foremost, the communication re...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Very good, fast service By Nandananda on 12/19/14 12:11:35 AM PST
Recommend this dealer? Yes

The man that help me was very helpful, I told him what was happening with the car and he knew what was the problem and was able to fix while I waited comfortable in the waiting area. I enjoy the tea.
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Dealer Response

Thank you for the review! Happy to hear service was helpful and you could take advantage of our waiting area. Sincerely, Doug DeYarman, Managing Partner

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Service Rating Super fast excellent service By IkeDavid on 11/16/14 07:05:28 PM PST
Recommend this dealer? Yes

This service was for a quick lub and tire rotation and is part of the benefits given me when I purchased a 2012 Impala from the dealership last year. The job was done quickly and the car was washed. Excellent service
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Dealer Response

Thank you for the review! Happy to hear everything was done well and you were pleased. - Doug DeYarman, Managing Partner

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Service Rating Surprising Customer Service By GPLenny on 11/07/14 07:56:05 AM PST
Recommend this dealer? Yes

First,balthe staff I have delt with at this dealership seem to be very easy going and to talk with and that is A plus I my book. My service was delayed because of them being busy so they provided me with a loner until my problem was resolved. My original appointment was for 10AM. It was about to...
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Dealer Response

Thank you for the review! Happy to hear your service was a success in both of our books. Sincerely, Doug DeYarman, Managing Partner

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Service Rating Last service with Shottenkirk By JHedgecock on 10/25/14 10:45:32 AM PDT
Recommend this dealer? Yes

The service manager absolutely cares about our family needs in addition to making sure the vehicle is repaired on time. Awesome customer service and we appreciate working with him. Even if our vehicle needs repaired it takes the burden of being without it when working with the service department. 2...
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Dealer Response

Thank you for the review! I will be sure to pass this on. Out goal will be to continue to provide quality service to garner a 20 out of 10! Sincerely, Doug DeYarman, Managing Partner

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