Green Buick GMC
Customer Reviews of Green Buick GMC
Amazing people making a large purchase easy!!!
byon 01/27/2023
From the Sales Manager Sean to the sales person Zach the sales process was smooth and transparent. I would highly recommend this team during the purchase phase. The Finance Manager Max was simply amazing and efficient. I will shout from the mountain top to tell people just how valuable he is! Amazing at his job and had all the paperwork ready for signing when we arrived, minimizing our time there and allowing us to have an amazing experience!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
OilChange/Rotation/Service
byon 05/02/2023
Good experience but usually get a car wash with this service at previous dealership
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change and tire rotation
byon 04/27/2023
Easy to schedule, service was fast
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 03/21/2023
I had Struts and Mount changed out at it cost 1542.00. Jason was amazing ab==was very professional. I just couldn't believe the cost and I could have shopped around but I didn't as I need it completed asap. Their rates are extremely high for labor.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Amazing people making a large purchase easy!!!
byon 01/27/2023
From the Sales Manager Sean to the sales person Zach the sales process was smooth and transparent. I would highly recommend this team during the purchase phase. The Finance Manager Max was simply amazing and efficient. I will shout from the mountain top to tell people just how valuable he is! Amazing at his job and had all the paperwork ready for signing when we arrived, minimizing our time there and allowing us to have an amazing experience!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Collision repair shop
byon 11/04/2022
Green Buick GMC Collision Repair shop scheduled repairs for customers while they were being bought out by Caliber Collision. My vehicle was scheduled to be repaired by Green Buick GMC Collision repair shop just to be canceled by Caliber the day of the scheduled repair. after months of waiting! My insurance had already issued a check to Green Buick GMC Collision repair shop for repairs to be made. Check was cashed by Green Buick GMC and repairs were canceled! Repairs were never done. Caliber also informed me that they were not working with my insurance and other insurers. When it had already been approved by Green Buick GMC collision repair shop. (Check was already cashed!) My insurance had to go after them to pay back the money. Green Buick GMC and Caliber Collision Put me at a big inconvenience. Green Buick GMC shouldn’t have scheduled repairs with customers. They should of also informed customers of the buyout and transition process and a lengthy wait to get repairs done ahead of time. That way customers could have made their own decision as to wait or “not” for repairs to be done on their vehicle. I had to search for a new collision repair shop, get a new quote and wait some more for repairs to be done on my vehicle. My car is now being repaired by another collision repair shop! No thank’s to Green Buick GMC and Caliber. No I would not recommend these shops!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Maintenance on car
byon 05/08/2019
All of the scheduled maintenance work that has been done on my Acadia has been excellent work. I am very pleased with this dealership.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
review
byon 01/07/2019
I had put off some things that needed to be addressed with my car. . but I did like the service advisor I had. He did an excellent job for the most part. Thanks!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Paul Cheek
byon 11/25/2018
My 2008 Buick Lucerne, that I have had serviced by Green Buick for many years has been providing me with intermittent sluggishness in the drive train area of the vehicle. I called Paul Cheek of the Green Service Dept with whom I have worked for sometime, and told him I was planning on driving out of town and wanted him to check it for me. Not only did Paul check it, but he had two other professionals test drive it as well, and reported that none of them experienced any hint of difficulty. Though they didn't find anything of consequence, they responded to my concern on a timely basis and didn't charge me a thing for the checkout. Whether my concerns are serious or sometimes minor, Paul Cheek is always ready to give me his best evaluation, and recruit other specialists to address my driving concerns.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 11/19/2018
It was done quickly. I would have liked it if they would have washed my car when they got done
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Truck
byon 11/16/2018
Recall work
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil Change
byon 07/09/2018
Overall my experience was good. I gave three stars because of the time it took for the oil change to be completed. The oil change was scheduled at 10am, and i didn't leave the dealership until 11:20 or so. I feel the whole process should take less than an hour. I was also told it would be 45 minutes or so when i first arrived. This is a continuing trend every time our vehicles are regularly serviced at Green locations, some locations are even slower.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Old fashioned courtesy
byon 10/01/2012
If you are in the market for a new or used vehicle,I would highly recommened Green Buick GMC. They really do treat you right.The facility is all new and "state of the art"and they really do appreciate your buisiness! The sales-finance people are awesome to deal with.They are very helpful and not pushy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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