Paul Sur Buick GMC
Customer Reviews of Paul Sur Buick GMC
Fantastic experience
byon 06/07/2023
Jason and his staff were fantastic they went out of there to make things right 5 stars for sure
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fantastic experience
byon 06/07/2023
Jason and his staff were fantastic they went out of there to make things right 5 stars for sure
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil Change
byon 12/27/2018
Very efficient and informative.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
New Truck Purchase
byon 08/20/2018
I bought a new truck and It went well, very please with everything.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Thank you Barb and Paul Sur Service Dept!
byon 12/19/2017
As always, Barb did a great job. It wasn't an easy fix, but the Service Department did what they needed to do and found the problem...all is good! Thank you for making the experience a positive one!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Poor service and work.
byon 03/08/2017
Dealer seems to care more about where you bought car before anything. I did buy the car used from them so, Ican image how much worse they would be about warranty work if I didn't. Had a seat cover put in and the side cover was not installed right, I finished repair myself. On another service a lug nut was left off and they were rude about a rust issue I have with door. Car started rusting with34k mile and 2 years old on rear passenger door. Dealer wants to charge and give you a roadside assistance number to Gm to call about warranty. I won't be doing business or purchasing another car from here.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
Paul Sur Is Awesome!
byon 05/12/2010
Bought a used Yukon from them 2 weeks ago and love it. The service was awesome and would definitely go back. Price was good, sales rep was very helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Stay Away!!!
byon 03/31/2010
Bought a car from them 7 days ago. Speedometer went out same day, Transmission the next. Sales associate will not return calls. Promised to reimburse me for speedometer, so far . . . nothing! Currently more than $11,000 in the hole. Would not recommend! Have called more than half a dozen times, they always ask who's calling and tell me 'Brad is busy'.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
1 Comments
1 Comments