Sales Reviews - 505664176

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Responsive to Our Needs

Written by ribrown74 on 11/16/11 11:28:00 AM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Our experience in looking at, test-driving and ultimately purchasing a car at Butler Toyota was as positive as it could be. The key is the sales person, which in our case was Tom Fleck. My wife and I initially couldn't agree on getting either a sports car (my choice) or a hybrid vehicle (her choice), so Tom let us take both for a drive. Tom didn't try to influence our decision, but pointed out the advantages of each. Tom kept in touch by email, and we returned to test drive the '11 Prius for the 2nd time, and again left without making a decision. Once we were ready to purchase, I had the True Market Value information and some internet deals from other dealers, and had no problem reaching a fair price from Butler. It certainly helped to have a sales person who was responsive to our needs, and who was patient enough for us to make up our minds.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 hour While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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