Andy Mohr Buick GMC
Customer Reviews of Andy Mohr Buick GMC
Great Experience !!!
byon 04/15/2024
I had gone a week or so prior had an awful experience at another dealership, took a chance going to another one for the shop for the same vehicle. I did my credit app online and Yogi called me and set up an appt for the next day. HE IS AN AWESOME SALESMAN! We laughed and talked about all kinds of things while getting the numbers right! Such a stress free experience! Thanks again Yogi!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience !!!
byon 04/15/2024
I had gone a week or so prior had an awful experience at another dealership, took a chance going to another one for the shop for the same vehicle. I did my credit app online and Yogi called me and set up an appt for the next day. HE IS AN AWESOME SALESMAN! We laughed and talked about all kinds of things while getting the numbers right! Such a stress free experience! Thanks again Yogi!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
byon 03/17/2024
I would highly recommend this dealer for their upfront honesty, their commitment to customer satisfaction and Helpfulness after the sale.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
My first car purchase
byon 12/27/2023
Thank you so much, Rob Evans! That was such an amazing experience to buy my very first car in the USA! Thank you so very much! Rob was very nice and friendly. And he did his job well for 100%. Would definitely recommend him for my friends and family! Thank you again! Everything was great from the beginning when we just came in the dealership and to the very last minute when I left it on my brand new car! Thanks 😊
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent service.
byon 10/05/2023
Quality service and professional staff.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Only if you have nothing to do
byon 08/09/2022
The moment I drop my car off felt as if I was just a number paying for services. I was not communicated when my car was completed, my appointment was at 1:30pm I arrived late by 8 minutes, I had to send a text to check the status on my oil change at 3pm to see if it was completed. I was not made aware of if the technicians was running behind upon drop off nor during my waiting period. It was not very pleasant for the cost of a $77 oil change. I could've took my car to ED Martin Buick dealership and had a better communication/experience for what this was worth.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Good news at Andy Mohr Buick GMC
byon 06/23/2022
Andy Mohr came through two times this year for us. In April and again in June. James was our sales consultant and was able to secure vehicles for my wife and I. He worked hard to secure a GMC Terrain for me equipped they way I wanted. He kept in contact with me and updated me weekly until it arrived. Once it was here their finance department moved through the process efficiently, no hard selling. I recommend James and Andy Mohr Buicj-GMC.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great work great communication
byon 04/12/2022
Thank you for working fast on our 2022 GMC Acadia that we only had for 9 days. Service manager was great at service and communication.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Stay away from this place
byon 04/06/2022
Screwed us over on a down payment and now haven’t had the car 3 weeks and it needs engine serviced. It’s a 2022 Acadia. Stay away
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
service
byon 07/08/2021
Service completed as expected. Very nice clean atmosphere for waiting and it was a efficient well done visit to our dealer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Andy Mohr Service
byon 06/06/2021
The Andy Moore service team once again did a great job on my vehicle. My experience from dropping my car off to the service advisor all the way throug picking it up was excellent as usual. There were no surprises and the work was done in a very timely manner
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Worst purchase experience - empty promises
byon 02/19/2021
This was by far the worst experience I’ve ever had when purchasing a car. They would tell me something on the phone (it has 2 keys, we will sell it to you at X price, we will provide a gas card,etc) and act like they had no idea what I was talking about when I would come into the dealership. The dealership is about 30mi from my house & they have wasted my time & gas with false promises. When you think of “Slimy Sales” this is the epitome of the staff up to and including management. If any other surrounding dealership had this vehicle, I would have paid more for it to not have to deal with this team. I’m absolutely repulsed as they claim they want you to buy more cars from them & have repeat business, yet have zero customer service skills. Do not purchase from them if you like working with people who have integrity. I would go so far as to say this was actually a traumatic experience because I had no idea people still operated in such shady fashion.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Hidden fees
byon 02/04/2021
Dealer fees are over and beyond acceptable. Follow up also unacceptable for services promised.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Now was great
byon 01/15/2021
Moe was very helpful and I would come back again
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Out Of Towner
byon 01/07/2021
Jorge Guaman helped expedite the buying process 3/4 of the work was able to be done before I walked in the door to include a phone call with finance so I knew where everything would land when all was said and done. Pricing online was non-negotiable but fair market value. I appreciate all the paperwork and exchange of information being so quick. Via text and email, Jorge was on it to help with my buying experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Worst Dealership around Indianapolis
byon 12/29/2020
I’ve hesitated writing this review but after three awful experiences here over a year’s time in between I feel it’s time to. First off the buying experience here was horrible. The salesman and manager were rude, lied multiple times, and disrespectful to my pregnant wife. Against our better judgement we bought our car here because it was exact car we wanted. The finance person we dealt with was nice and helpful. The manager agreed to fix one thing if we bought it (got it in writing). After we purchased the car we had to wait weeks for them to finally fix it. After we picked the car up it broke down a few days later and had to be towed in. They eventually fixed the issue. A few months go by and something else minor went wrong with the car, we brought it in and when I came to pick it up they pulled up the wrong car. They could not find our car or our keys. I waited over 30mins and eventually the service person pulled it up. The car smelled like cigarette smoke and so did he. I let it go again and shouldn’t have. Now yesterday we received a letter in the mail saying they’re in desperate need of (fill in the car type) we’re paying between $1,000-$4,000 over NADA trade in value. Now with any good car dealership “deal” I know there’s fine print but this one seemed genuine and I figured it’s worth a shot to see what they would offer. I show up talk to the guy they flew in saying he’s going to get us a great deal, etc. I waited over an hour and they come back and offer me $5,000 UNDER NADA “average” trade in price. I laughed and the salesman said yeah this is all I can get. I went and talked to the promo guy and he didn’t even defend it. Long story short this place is awful. Do yourself a favor and drive far away or anywhere else to buy a car. I held my tongue and gave them multiple chances but do not waste your time here and spread the word, I will.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Andy Mohr Buick GMC
byon 12/18/2020
Worked with Andy Q, he was very helpful no pushing just helped me through the process. Financing was smooth and presented in a professional manner (Leroy).
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Purchase
byon 11/25/2020
We purchased a Buick Regal today from Moe Taha at Andy Mohr Buick in Fishers and the experience was great. We arrived 30 minutes before closing , but this had no impact on the attentiveness of Moe. We are very pleased with the cool car that was actually suggested by Moe. I really didn’t think we would like the color, but loved it. All is well and we drove home with the car the next day . Thanks Kevin & Annie
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Service
byon 10/26/2020
Tried our local GMC dealer an couldn’t get the deal done,went to Andy Mohrs in Indy an Jeff Jackson was more than willing to make a deal.Thank You Jeff
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Excellent Customer Service
byon 10/24/2020
Andy Mohr Buick is the only place I’ll take my car to for repairs. Angela is courteous and always provides excellent service!
- Recommend this dealer? Yes
2020 AT4
byon 10/08/2020
My salesman Marcus was informative and very helpful. I would suggest contacting him next time you need a ride. The whole dealership earned my business and I was very pleased working with them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
2020 Sierra
byon 10/07/2020
By far the most pleasant buying experience I’ve ever had
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
1 Comments