Customer Reviews of Zeigler Ford of Elkhart
CHANDLER Is the MAN!
byon 08/31/2022
Never set foot in this dealership! Closed an entire deal via text messages and emails! No shady business at all, they were transparent and honest the entire time. I'd recommend Ziegler Ford/Lincoln to anyone! Chandler Bos communicated with me through the whole process, keeping me up to date and informed. He handled shipping and all! I can't thank him enough. I'd also like to thank Brian Stempien for handling the paperwork and for his excellent service. You guys are awesome!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
CHANDLER Is the MAN!
byon 08/31/2022
Never set foot in this dealership! Closed an entire deal via text messages and emails! No shady business at all, they were transparent and honest the entire time. I'd recommend Ziegler Ford/Lincoln to anyone! Chandler Bos communicated with me through the whole process, keeping me up to date and informed. He handled shipping and all! I can't thank him enough. I'd also like to thank Brian Stempien for handling the paperwork and for his excellent service. You guys are awesome!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
No hassle price!
byon 08/29/2022
My wife and I located a used truck for sale at Ziegler Ford. We thought it would be a good first vehicle for our son. The truck was just listed and we were the first to look at it. It had a dead battery and a low tire. The sales man jumped the truck and had the tire fixed within minutes. After test driving it we decided to purchase it. The salesman had the battery replaced and added fuel while we took care of the paperwork. We had pre-approval for a small loan and with their help taking care of the paperwork we drove off in about an hr. Our son could not be happier.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Review
byon 05/15/2022
Great sales and finance staff, can’t be beat.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great job!
byon 01/28/2022
Efficient, friendly and informative
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Experience
byon 11/20/2020
Leased a Ford Escape from Ziegler Ford and couldn’t be happier! Caleb Fairchild was the most professional salesman I haven’t ever dealt with and made the experience extremely pleasant. And can’t believe the great deal he was able to get me too!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2020 F150 STX
byon 11/20/2020
Troy Kennedy made it so easy to get into my new truck. He worked hard to find the deal that best fit my needs. Can't say enough about the service and quality of the truck. I'll be back when its time for a new one. Hope Troy is still here then.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
A Great Experience
byon 10/28/2020
I have now had a couple great experiences with Troy Kennedy at Ziegler Ford in Elkhart. I first leased a vehicle and then decided to purchase it with Troy helping me both times. He was very helpful without ever being pushy and was available to talk by whatever means I found convenient. I would definitely recommend him to anyone in the market for a new vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Love our Ford Expedition! Thank you Caleb!
byon 10/23/2020
I had reached out to Ziegler to test drive a vehicle via chat. We were luckily put in contact with Caleb and he was quick to answer our questions and set up a appointment to look at vehicles on the lot while having a few pulled up to test drive. After expressing what I was looking for and what my husband was looking for. He ended up finding a vehicle that matched both our interests for a even better deal then the ones we were initially Interested in! Caleb was so patient and made the whole process go smoothly and continues to reach out to check in! Not to mention we absolutely love our Ford Expedition! Thank you Caleb and the team at Ziegler’s for our best experience of car shopping yet!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Vehicle service
byon 05/05/2020
I just want to give a huge thank you to a service tech who did my routine maintenance and oil change. She was very professional and explained everything to me regarding my vehicle and what needed to be done. She went above and beyond with the service she provided and even went above her job and sent me over to the service department after looking at my headlight for me. Thank you
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Would not shop there again
byon 10/22/2019
My husband and I recently purchased a vehicle from Zeigler in Elkhart. We had less than 2 weeks to do so because of an accident. The car sales man we dealt with was NOT helpful and I truly wish we could have use a different dealership but the car I wanted WE found at Zeigler. He did absolutely nothing to get the sale. I wish I could have given it to the ones who actually were nice and worked hard at other dealerships for us but like I said it came down to what car we wanted. I will never go back and would never recommend it to anyone. My only hope it we picked the right car and it treats us better than the dealership did.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Used Buick Encore, First Time Buyer
byon 04/08/2019
I brought my sister in to see a 2015 Buick Encore. The very first thing I did was reach out to the dealership through the internet requesting some additional information. This was after hours and to my surprise I received a VERY prompt response from Mitch Miller. We were able to get an appointment set up for the very next day to come see the vehicle. We arrived to the dealership and were warmly greeted, and promptly attended to. Mitch let us take the car out for a test drive and when we came back we decided to go ahead and purchase it. My sister was a first time car buyer so Mitch made sure to walk her through all the details! He was amazing and it shows how much he cares for his work. The process was fairly quick, we worked with Mitch and then went on to financing, which was also a great experience. We are so happy with the purchase and I am grateful that Mitch was there to walk her through it! I will be back myself in the future and I am looking forward to working with him again!! Thank you Mitch! - Sara L and Michaela M
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Love my new Edge
byon 01/30/2019
This is the second Edge that I have leased from Ziegler Ford. Mitch Miller did a fabulous job with the 2016 Edge and so when the lease ended this month he did a great job with my 2019 Edge. He listened to what I wanted and came through with a wonderful car and deal. He was so understanding and made sure I understood about the sale and then showed me the newer features of the this Edge. Very courteous.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent Experience
byon 12/06/2018
My husband and I recently visited this store looking to lease a new Edge. After driving it, we weren't quite sure we were ready to take on another payment right then. Our Salesman, Bill was awesome!! He understood our situation, and was kind and helpful. After a few days Bill called us back with a payment that we couldn't refuse and now I have a beautiful new Edge in my garage just in time for Christmas!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Trudy on 1/8/2018
byon 01/09/2018
This was our first purchase from Zigler Ford. Travis Davidson made this purchase very enjoyable and so simple. He is an outstanding salesman and I would recommend him to everyone. I will definitely be purchasing future vehicles from him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Service with a purpose to please.
byon 08/01/2017
I was kept informed about my truck and what was happening at any time I called. The only let down was not having the part that was needed to fix my truck. What should of been a one day job, it turned into a two day job. Other than that, everything was fine.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Excellence
byon 07/24/2017
The guys were friendly and hospitable and got the oil change done in a perfect amount of time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
New car
byon 07/12/2017
I've been here before multiple times but this time an awesome guy Mitch Miller came through for me with a new vehicle my old one was giving me problems and I reached out to Mitch and set me up with a newer vehicle at a lower monthly payment and lower apr% so I love this ford dealership and will definitely continue coming back that's for sure.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Truck service
byon 05/05/2017
Immediately was taken care of, routine service/lubes
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Disrespectful
byon 04/05/2017
Mike Griffin , no hand shake , no respect , cold .., no Thank You ! Smile or anything Wanted to negotiate for a discount .. even if was denied , I could have been honored .. Jeff Hanson was so honorable Respectful , polite appreciated..
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
1 Comments
Exceptional experience again
byon 04/03/2017
Great work by service again! I could go to a Ford dealer within 2 miles of my home, but instead I overwhelmingly prefer Ziegler which is 12 miles from my home. Ziegler wins hands down! Ron Havens South Bend
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent and fast service!
byon 03/13/2017
Troy the service manager was very helpful and professional. I would highly recommend everyone use Harold Zeigler Ford for all their futures service work!
1 Comments