Sales Reviews - 633435944

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Written by sarahelizabeth on 06/18/12 08:23:56 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

From start to finish I've had a great experience!! I had been looking at the Chrysler 200 for quite a while & had visited one dealership already. A few weeks ago I went to a Joliet Slammers game where I heard & saw the advertisements for Bettenhause & from there I decided to go into the Chrysler Jeep dealership for another test drive where I met Adam. After test driving I was excited to hear about the dealership & how they operate (which put me at ease because I knew I would be taken care of). A couple weeks after my test drive, I received an email about special financing & pricing, so I contact Adam where he thoroughly explained what he could do to take the next step (at the Fiat location). After some sleep, I decided to move on the vehicle where Adam took me through step by step (credit check, bank applications, etc), he specially got the vehicle to the Fiat location (just to be sure no one else would be tempted to buy the same car) & he kept me informed & in the loop through out the entire process as well. Now I have my beautiful Chrysler 200, which I have named "Betty" after the dealership (Bettenhausen)& I am so very thankful that I went to the Slammers game that day because I would have never of heard of Bettenhausen otherwise! I'm sure every salesman or saleswoman at all the Bettenhausen locations are fantastic, but I must say that working with Adam made my first car purchase not as scary as I was anticipating! He even put my protective father at ease! Tht not only says something about the salesman, but the dealership! Thank you Bettenhausen & Thank you Adam for helping me purchase my Betty! :]

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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