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Customer Reviews of Woodfield Lexus

5.0
Overall Rating
4.96 out of 5 stars(630)
Recommend: Yes (96) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

58ADA1C11RU045533

by Manny Gohil on 04/02/2024

Keith Yamanaka is a great person to deal with. He is very conscientious and intelligent individual.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

630 Reviews
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5 out of 5 starsservice Rating

Gret Service

by Brian on 04/15/2024

Great staff and are very easy to work with. I will always bring my car to Woodfield Lexus.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

58ADA1C11RU045533

by Manny Gohil on 04/02/2024

Keith Yamanaka is a great person to deal with. He is very conscientious and intelligent individual.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Tammie is awesome!

by JJ on 03/21/2024

Fast, quick, easy, explained everything.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Maintenance check up/new tires

by Carol Robek on 03/17/2024

I brought my car in for scheduled service/maintenance. Erik Clark went over everything with me and when the subject of tires was addressed, he kept me updated in a timely manner. A pleasure to work with.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Used car purchase

by Satisfied customer on 03/02/2024

Great experience buying the car.Isaac the sales manager was very helpful,and knowledgeable. BEST IN BUSINESS!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

23 es 350!

by Morgan F on 02/01/2024

Worked with Eugene- we had a lot to talk about and quite a bit in common! He was friendly and very experienced. Thanks!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Michael Schechtman

by Michael Schechtman on 01/28/2024

Beautiful dealership with next level service. Thank you Josh and Dan for the best car buying experience I have ever had.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Best Dealer Service

by Donald Andler on 01/20/2024

I've been going to Woodfield Lexus for about 15 years and have never had anything but good experiences with the service department.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Honestly -- the best service you can ask for

by Rose on 01/19/2024

Woodfield Lexus really does give great service -- full cycle -- every aspect -- I really would highly recommend them ! The appointment was effortless , they gave a loaner car, kept me posted, fixed properly AND even the porter had my car w/ heat going when he retrieved my car on pickup

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by Maryanna on 01/18/2024

Came in with no appointment for tire pressure light. Vittorino was there and helped me right away. He took time to explain things to me and show me the nail in my tire. He was very professional and kind.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

awesome Lexus service

by Tom Kelter on 01/10/2024

Vic our Service Consultant was awesome. Quick check-in. Thorough RO write-up. Updates to me (waiter) halfway through the appointment and timely service completion. Vic is the BEST!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Always great service!

by jrlookalke on 01/06/2024

I bought my 2023 RX350 from this dealership and have had it in for my 5000 mile service as well as a 'computer glitch' service. It is easy to schedule for service and the team members always listen to concerns and find solutions to whatever issues or concerns you have. They are friendly and get the job done without breaking the bank!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Be sure to connect with Eddie Hormez

by Steve S on 01/05/2024

I have been purchasing cars for several years, and Eddie was among the very best with whom I've had the please to work. His attention to detail and earnestness are among his many talents. I drove over two hours to look at cars, and I had a really positive experience at Woodfield Lexus. No games, my time was valued, and there was a terrific selection. Thank you, Eddie -

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

This December was great to remember!!

by Pauline on 01/03/2024

Everything was amazing. From purchasing to delivery. Friendly staff made the purchase a very pleasant experience. Would highly recommend to all my family and friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great 60,000 mile service

by Bill on 12/22/2023

The agent as very courteous. The job done was excellent.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starsservice Rating

Great service

by VCA on 12/13/2023

Thanks, Woodfield Lexus was able to get me in right away to solve my problem. Thank you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Car service

by Blrzewski on 11/23/2023

Very good and fast service. Have been buying and servicing my cars since 1998.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starsservice Rating

Excellent service

by Richrd James on 11/20/2023

Woodfield Lexus always takes excellent care of me and my vehicles. That's why I have been purchasing and having my vehicles serviced there since 2006.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

A+ Buying Experience

by Riley Tutas on 11/18/2023

Purchased a 2004 Honda Civic from Woodfield Lexus. I was purchasing out of state in Wisconsin. They allowed me to test drive it upon arrival & inspect the vehicle without the salesperson present so there was no pressure. Told the salesperson I would purchase it & that process was done in an hour.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

awesome service

by edward thomas on 11/12/2023

fast and friendly service all the time I bring my vehicle in for service at woodfield lexus..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Awesome

by Bilal on 11/12/2023

Every time I visit Woodfield Lexus I get premium service and hospitality.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership

WELCOME TO WOODFIELD LEXUS

Admittedly, there are quite a few auto dealerships in the Chicagoland area, but we here at Woodfield Lexus are an excellent choice for a new or pre-owned Lexus. Since Schaumburg isn’t too far from Chicago, we are happy to supply Chicago drivers with great Lexus cars. Schaumburg, IL, where Woodfield Lexus is located, is a quick and easy 30-mile drive from Chicago, so if you’re looking for a great car-buying experience, a quick trip west on the Kennedy Expressway will place you in right direction for the car of your dreams from our Lexus dealership.

Amenities
Complimentary Loaner Cars
Complimentary Coffee
Cable Television
Collision Repair/Body Shop
Express Service