Illinois Dealerships - Bob Rohrman Schaumburg Kia of Schaumburg Illinois
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Bob Rohrman Schaumburg Kia Sales Reviews

  • 1100 E Golf Rd
  • Schaumburg, IL 60173 (map)
  • (888) 507-6405
  • Chat with Dealer

Sales Reviews

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Sales Rating [non-permissible content removed]!! Written by Justin320 on 05/22/17 07:30:59 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

A sales manager from this dealership called us about buying back our car. We have them all the details of our current situation but they insisted they had an actual independent buyer who was interested in our specific model and trim and would pay above the KBB price. So we decided we would at least ...
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Sales Rating Unfortunate experience Written by Graham Allen on 04/05/17 10:04:02 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

We were lead to believe the Sorento we purchased had third row seating as did the vehicle we test drove. Only after returning home with the vehicle the next day (dealership was closed) did we notice there was no third row seating. When the salesman called to follow up he said he would 'speak to his ...
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Dealer Response

Graham, thank you for bringing this to our attention. We always want our customers to be completely satisfied with their vehicles. We would like to discuss this with you, please contact us so we can work on making things right. -Schaumburg Kia Customer Serv... Read more

All Comments (1)
Sales Rating Not impressed Written by Disappointed Dan on 04/02/17 04:35:15 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Used the website to request best price. Was contacted to setup a meeting at the dealership. Went in to find out the car was misrepresented on the website and did not have navigation. Then I was told that there is no better deal than what was on the site, even though there is a button for get the ...
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Dealer Response

Dan, we regret to hear that your experience wasn't on par with our standards. We strive to provide our customers with excellent service and clear information about our vehicles. We would appreciate a chance to make things right; please contact us so we can a... Read more

All Comments (1)
Sales Rating The Worst Experience Ever Written by howardfine2002 on 02/07/17 05:18:39 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I leased a vehicle from this dealership three years ago when they were on Dundee. I was very satisfied at the time. My lease is coming due and I talked to the GM on the phone and told him what I wanted including the fact the car should be a 2017. He quoted me a price. The next day I came to the ...
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Sales Rating Buyer beware Written by Timothypineda1 on 12/20/16 06:50:29 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

If there was an option for zero stars they would get it! I purchased a 2016 Kia Optima a month and a half ago. Kia messed up my finance paperwork and never notified me about it. Meanwhile I'm sitting here waiting on payment information. They also never paid off my previous car. I have contacted Kia ...
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