Illinois Dealerships - Mercedes-Benz of St Charles of Saint Charles Illinois
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Mercedes-Benz of St Charles Sales Reviews

  • 225 N Randall Rd
  • Saint Charles, IL 60174 (map)
  • (855) 219-1259
  • Chat with Dealer

Sales Reviews

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Sales Rating Buyer Beware Written by ThomasP on 05/16/17 05:15:58 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I purchased a car that I thought was CPO inspected. I am convinced it wasn't as neither manager would fix a defect discovered within the first 25 miles. read this article before purchasing CPO: http://oppositelock.kinja.com/when-your-certified-pre-owned-car-is-defective-1679414039 - I wish I had rea...
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Dealer Response

Hello, Please contact me at your earliest convenience. I need more information to identify you. Sincerely, JoAnn Joern, Customer Relations Manager, 847 519 3771, jjoern@resnickautogroup.com

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Sales Rating Easy to buy there Written by Magic1949 on 05/13/17 05:02:18 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The made car buying so much less stressful than it normally has been
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Dealer Response

Glad we were able to take the stress out of car buying. Thanks again for your purchase and for sharing your experience. We wish you many happy miles!

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Sales Rating Great Experience Written by turbojay on 02/03/17 09:18:58 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We just purchased a CPO 2014 Mercedes E350 from Mercedes of St. Charles. There was no pressure from the salesperson, she left us alone with the car for a while. During the test drive, the salesperson was very knowledgeable about the car and pointed out the many bells and whistles on the car. Nego...
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Dealer Response

Welcome to the Mercedes-Benz of St. Charles Family! We wish you many happy miles and look forward to assisting you with your automobile needs for many years!

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Sales Rating Friendly, Easy, Quick Written by elginkevin on 10/05/16 07:13:35 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I came in on a Thursday evening to lease a vehicle, and with two test drives and discussion regarding cost of leasing / purchasing was in and out in 2.5 hours with the paperwork signed. Picked up the next day. This was by far the most pleasant car-buying experience I've had.
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Dealer Response

Thanks again for your purchase and for sharing your experience. We wish you many happy miles!

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Sales Rating Great Buy Written by Bharathi on 04/25/16 01:22:27 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Carol ( I guess I spell right) was really great to work with. She was patient and very detail about the car and its features. Buying process was easy and we were very happy with the sales process. Follow up session when all the options were explained detail by Thomas (sorry if I got the wrong name...
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Dealer Response

Welcome to the Mercedes-Benz of St. Charles family. Thanks again for your purchase. We hope you are enjoying it!

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