Ed Napleton Honda of Oak Lawn Car Dealership Oak Lawn Illinois | Edmunds
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Ed Napleton Honda of Oak Lawn Sales Reviews

  • 5800 W 95th St
  • Oak Lawn, IL 60453 (map)
  • (855) 738-5007
  • Chat with Dealer
  • Awarded in 2016, 2017
Sales Rating:

Customer Satisfaction Oriented

Written by juanchavez on 11/15/10 12:00:00 AM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I visited Ed Napleton Honda of Oaklawn on 11/6/2010 "just looking". The moment i stepped out into the parking lot, i was greeted by friendly staff. I was honest with the salesman Louis and told him i probably was not gonna buy anything today and without hesitation he got me a test drive. The salesman was respectful and never pushy. I agreed to run some numbers, and after we negotiated on the price of the car and they gave me a good deal for my trade in; We had a deal! The wonderful customer service extended to the finance department where Ken was equally professional, respectful, and not pushy. Mario the sales manager was totally customer satisfaction oriented and made it show. If your looking for dealer where they care about customer satisfaction and not pushy, i recommend this dealer.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Not available

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