Service Autohaus on Edens Car Dealership Northbrook Illinois | Edmunds
Print | Edit this listing

Autohaus on Edens Service Reviews

  • 1600 Frontage Rd
  • Northbrook, IL 60062 (map)
  • (866) 661-6738
  • Chat with Dealer

Service Reviews

Sort By:
Service Rating Extortion and unpleasant By merc_owner on 08/09/17 10:55:43 AM PDT
Recommend this dealer? No

Facilities are run-down, no food ever in the service lounge, car wash lines so long not worth going to, service quotes are extortion and no one ever answers the phone
Read the full review

Service Rating Please avoid: totallydishonest, completely rip off! By duanpchen on 02/04/16 08:22:17 PM PST
Recommend this dealer? No

I came in for "ABS-InOperative" light service, which is caused by speed sensor. They demand to replace both battery for $800 and $150 diagnostic fee before any service. Ten days later the "ABS-InOperative" came back on. This time they did find a faulty speed sensor and it only cost another additi...
Read the full review

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Extreme disappointment By lemon9697 on 04/22/12 06:18:37 AM PDT
Recommend this dealer? No

Serviced my 2006 R class regularly there for four years at great cost. Car died on the road at 48 k miles and the dealer provided no good will on repair. Estimates exceeded blue book. Feeling taken advantage of. Will never buy another mercedes and will never go there again.
Read the full review

Service Rating ALL ABOUT THE MONEY & NOT ABOUT CUSTOMER SERVICE By elm1hurst on 03/18/10 12:00:00 AM PDT
Recommend this dealer? No

I bought a new 2008 C Class in 2008. I started having service problems immediately. I paid $150 for the invisible door protector & 4 weeks later it started to peel off. I called the service department & they said too bad it is done by an outside service. I called my salesman & he said that the s...
Read the full review

ADVERTISEMENT
ADVERTISEMENT