Illinois Dealerships - Gerald Subaru of North Aurora of North Aurora Illinois
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Gerald Subaru of North Aurora Sales Reviews

  • 205 Hansen Blvd
  • North Aurora, IL 60542 (map)
  • (888) 876-5081
  • Chat with Dealer
  • Awarded in 2016

Sales Reviews

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Sales Rating Crosstrek2017 Written by SudarsanV on 02/19/17 05:09:19 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Time allotted on me, understanding my preferences, showing me models to test-drive. Friendly approach of the Salesman and his Manager
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Dealer Response

Thank you so very much for taking the time to leave us such a pleasant review! Iā€™m glad that you were taken care of our friendly staff with 100% customer satisfaction. Thank you again and we always look forward to working with you again in the future! Sin... Read more

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Sales Rating Great Buying Experience Written by Michael572 on 12/31/16 05:20:17 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The people there were great - kind, considerate, thoughtful. The salesman was upfront with everything - no surprises. This was our second purchase from the dealership.
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Dealer Response

Thank you for leaving us this great review, Michael. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you mi... Read more

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Sales Rating Review Written by LRodriguez_16 on 12/30/16 08:10:36 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The transaction was very easy and stress free. Jeff provide a lot of additional information that I did not know pertaining to the vehicle.
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Dealer Response

Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We will pass your feedback along to Jeff. Drive safely. Sincerely, ... Read more

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Sales Rating nice experience Written by Jmichael001 on 11/30/16 03:00:42 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

great show room.. good staff! salesman Ryan Killey went above and beyond to help us find the right Forester was more than knowledgeable about explaining all the new features.. made it look easy! pleasant to do business with!
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Dealer Response

We appreciate your marvelous feedback! Congratulations on your purchase! We're glad you had a pleasant experience with Ryan. We always pride ourselves in having happy customers. Thank you for your business! Sincerely, Scott Wolf, General Sales Manager, ... Read more

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Sales Rating worst service ever Written by robercik72 on 11/26/16 12:43:45 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

Worst service ever!!!! I received a quote from Erika Benitez which was not the lowest but still ok. The problem is she keeps sending me spam emails all the time with no Unsubscribe option. I have asked 4 times already to be taken off their mailing list, but no success. Perhaps [non-permissible conte...
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Dealer Response

I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your convenience at btrout@geraldauto.com. Thank you. Sincerely, Brian Trout Service Manager

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