Gerald Kia of North Aurora
Customer Reviews of Gerald Kia of North Aurora
Great Experience!
byon 04/22/2024
I live about 2 hours away so I appreciated the flexibility being able to communicate via email for most of the deal. Tyler was great to work with and helped make the process so easy!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Experience!
byon 04/22/2024
I live about 2 hours away so I appreciated the flexibility being able to communicate via email for most of the deal. Tyler was great to work with and helped make the process so easy!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Gerald Kia is a great place to get your vehicle serviced.
byon 04/12/2024
I was acknowledged immediately with a smile. I was informed about what was going to be done to my vehicle and how long it would take. I was checked on periodically with updates. The staff was so friendly. It was really a great experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
overall rating
byon 04/12/2024
everyone is always courteous and helpful and service is on time and great
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service Appointment
byon 04/08/2024
Great communication and service wasn't as long as they initially thought it would be. Seamless and professional service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service!
byon 04/07/2024
Gerald Kia has friendly, professional staff. I feel I get a great deal, they give me honest feedback on what maintenance my car needs and not just trying to get money out of my pocket.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Gerald Kia of North Aurora is Amazing!!!
byon 04/06/2024
Gerald Kia of North Aurora stands by their lifetime power train warranty, and the service department is top notch! Service Manager John is the reason I have continued to buy cars at this location, because he is a man of integrity and I will only go to Gerald Kia of North Aurora to have my car serviced!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great
byon 04/05/2024
Friendly, professional, fast
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best KIA Dealer
byon 04/04/2024
Professional friendly helpful
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Excellent service
byon 04/04/2024
Rich helped me with all my concerns from the recall and maintenance. Excellent service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Pleasant Experience to buy a car at Gerald North Aurora
byon 03/25/2024
The staff Akos in Sales, Dan in Finance, and Chuck the General Manager were all very kind and helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Michael
byon 03/24/2024
Told me upfront how long the wait would be.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Happy with service received
byon 03/22/2024
Service advisor kept me updated and had my car done in the same time frame he gave me. Went through multipoint inspection with me and also gave me quotes for my brakes that would need to be done at the next appointment.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
byon 03/21/2024
Chuck and Adil were great to deal with, fair deal and very professional all the way through.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Oil change
byon 03/21/2024
Friendly and knowledgeable staff.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 03/17/2024
Fast and friendly.Service department was kind, helpful and knowledgeable. I highly recommend Gerald Kia of North Aurora to friends and family.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil Change Service
byon 03/13/2024
It was a super quick process, and they washed my car as well. Richard was also very nice, and answered any questions that I had.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Dunlap
byon 03/13/2024
Friendly Efficient
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
A goo experience.
byon 03/11/2024
Nice people explained everything.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent service
byon 03/10/2024
They were excellent in jumping onto the emergency problem we encountered on our Optima. Very willing to help, very courteous, and professional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great oil change experience
byon 03/05/2024
Richard was very helpful in getting me an appointment for me that worked for my schedule. He let me know as soon as the car was ready. And the car was very nice and clean when I got it back.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Adil and Team Should Get RAISES!
byon 03/04/2024
Adil and the rest of the team were fantastic! I never felt pressured to do anything I wasn't comfortable with, they welcomed me with open arms and dealt with all of my questions even though it was over 2 hours past closing time when we were done. I've never been in a friendlier car dealership in my life. Absolutely amazing!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
1 Comments