Skip to main content
Today 9:00 AM - 9:00 PM

Customer Reviews of Woody Buick GMC

4.5
Overall Rating
4.54 out of 5 stars(40)
Recommend: Yes (12) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Good job

by Esmeralda on 02/26/2024

I had a great experience thank you for all your help Shaban

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

40 Reviews
Sort by:
5 out of 5 starssales Rating

Good job

by Esmeralda on 02/26/2024

I had a great experience thank you for all your help Shaban

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Wonderful

by Scott M on 02/22/2024

I worked with YENESIS and Alex at the dealership. They were straightforward in their pricing. No gimmicks or hidden fees. They were both friendly and knew their vehicles. I will definitely purchase another vehicle there when the time comes!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Service manager

by ecremer on 01/05/2024

Great, fast service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New Buick SUV

by Sparty #1 on 01/02/2024

Very smooth process and we'll be again in a few years.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Pleasurable experience

by PattyBoy on 04/03/2023

Dell had a great attitude and really did a great job during the entire purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Woody Buick-GMC-The Best!

by FrankieSr on 03/31/2023

Waiting area is very comfortable and with great service staff who are explementary at what they do.. Plus complimentary coffee, snacks and tea, makes for a very pleasant waiting experience. Also, my Service Advisor, Jose D. Rivera is excellent, knowledgeable, courteous and family friendly. Well, to me he is family,. A perfect gentlemen. Service is always excellent and done right the first time. I'm always comfortable knowing that auto service needs are well taken. And thank you very much for the flowers.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Good service

by BlackIce on 03/29/2023

Great service personal fast service not too much

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starsservice Rating

Larry Teska

by Teskaln on 03/20/2023

Brought my 2014 Acadia in for an oil change . Oil change was done and returned as promised. All good or at least I thought. The next day I found oil on the floor . I cleaned it up and chalked it up to getting spilled on the floor during the oil but the next day I found more oil on the garage floor. Since I leave about 45 minutes away I took the truck over to my local mechanic. He checked it out and said the gasket on the oil filter was damaged and said I needed a new filter . I’m only giving 1 star because the form does not allow me to give zero

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

Woods GMC

by Shelly 2015 on 02/01/2023

Mary Froelich was excellent. She went above and beyond to make our overall experience wonderful. We felt very confident with our purchase and are excited about our new vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Woody Buick GMC

by Belmont on 01/25/2023

Great service and friendly staff

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service with a comfortable waiting area!

by johnnyboy on 12/31/2022

I brought my GMC Sierra 3500HD Diesel in for routine service and recall service. All the required service was completed while I waited in a comfortable well stocked waiting area. I was able to do some work on my laptop while they serviced my truck, which I really appreciated!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Top Notch Service Department at Woody's

by Erivera on 10/05/2022

Anytime I go to the Service department at Woody's ALL are so helpful and try to accommodate your issue/situation any way they can. Thank you for keeping us SAFE!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

3 out of 5 starsservice Rating

Don't have a title

by KAREN17 on 06/26/2022

I had Shields guards put around my windows not even three days later they fell off I was overcharged for this product on top of the fact that there was a $66 install fee for something that is crap

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starsservice Rating

The service was great !

by Good person on 02/17/2022

I was given answers to all of the questions I asked well advised by service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

2022 GMC ACADIA

by Nicole Butt on 02/01/2022

Easy process nick was the best to work with I love my new acadia

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Woody Buick

by daddyo12 on 12/31/2021

Great customer service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

steve

by Steve1 on 11/22/2021

best costomer servic ever tom anderson was the best and the3 hole dealer ship

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Nice truck for a great price

by Benjamin on 11/15/2021

Great truck for the price. Tom was easy to work with and met all of our expectations.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Back for a bigger GMC

by Rupert on 11/13/2021

Tom helped me get a bigger vehicle for my bigger family!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

30000 mile check up

by Deborah on 06/28/2021

Pleasant, fast, professional

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Bought two from Tom

by Joe Goad on 05/17/2021

Excellent Buying experience at Woody's and working with Tom especially. Came in for a new vehicle for the wife, no hassle no pressure experience. Such a nice buying experience, I cam in the following day to buy a new vehicle for myself from Tom! 5 STARS!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

Videos
About our dealership

Woody Buick GMC helps keep Chicagoland moving! We are a family-owned and operated dealership serving the cities of Naperville, Elgin, Chicago and the surrounding communities. We typically stock a selection of 750 combined New and Used vehicles. If you're in the neighborhood, stop by to say hello! Woody will be in the showroom with his checkbook ready to give you top dollar for your trade-in. Woody's philosophy is: If you have a trade, you have a deal!

Amenities
Complimentary Drinks
Complimentary Car Wash
Complimentary Coffee
Shuttle Service
Cable Television
Languages Spoken (3)
English
Chinese
Spanish