Gerald Nissan of Naperville
Customer Reviews of Gerald Nissan of Naperville
Understanding and patience sealed the sale
byon 03/26/2024
Quick and painless process! Everyone was patient and understanding to our individual situation. They were not pushing for us to make a decision immediately and that is exactly why we moved forward with a purchase that day.
Great Service... Again
byon 04/08/2024
Easy to make appointment, on-time receipt of vehicle, good diagnostic, great service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Check Engine Light is On Steady
byon 04/05/2024
I was given shuttle service to and from the dealership and most importantly, shuttle pickup service at my home when the work was completed. It may have helped that the repair bill was $1200. I was told pickup from home back to get the car, was not available. That of course, makes no sense to
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Smooth sailing
byon 04/02/2024
Appointment was easy to schedule, and adding some concerns to look at during check in was easy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Understanding and patience sealed the sale
byon 03/26/2024
Quick and painless process! Everyone was patient and understanding to our individual situation. They were not pushing for us to make a decision immediately and that is exactly why we moved forward with a purchase that day.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Outstanding Dealership
byon 03/26/2024
Everyone was very professional and caring.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Oil change and brake fluid exchange
byon 03/26/2024
Leslie was kind and she answered all my questions without hesitatation.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
..........
byon 03/25/2024
Friendly and outgoing individuals.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Oil Service
byon 03/07/2024
I was treated with dignity and respect
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Job At Gerald Nissan!
byon 03/07/2024
Quick and easy service, car runs great! Took the coupon that the N. Aurora store sent me. Thank you
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Prompt service, great experience
byon 03/05/2024
I have had great experience at Gerald Nissan Naperville. They scheduled me promptly, fixed my car issue quickly and I was in and out in an hours! Very happy with the service and the staff!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 02/28/2024
Repairs performed within timely manner, facility was clean. All employees friendly. Would recommend dealership to anyone!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Highly recommend
byon 02/24/2024
Everyone i had the pleasure to talk to was very helpful and friendly. Went above and beyond for me and my vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent service
byon 02/23/2024
As always, the staff was courteous and had me in and out in a timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Quick and easy
byon 02/17/2024
No high pressure and was able to deal. Salesperson was honest and pleasant to deal with
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Service was OK.
byon 02/10/2024
I got right in and surprisingly the service didn't that long. Recall and tire rotation on a Nissan Leaf is all I had done. I asked them to look at the static issue with CarPlay and they didn't fix it. Not sure they looked at. Just said my non-Apple cable could be the issue. Not so, as it happens with the Apple Cable too. Service guy was annoyed I brought a TSB for the Leaf's infotainment system. How dare I, the stupid customer, know what a TSB is...
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent service
byon 02/08/2024
Your explanation and details throughout the process
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
The Blue Team
byon 01/26/2024
Saul kept me informed about the progress and spoke honestly about what was needed. I never felt pressured. I always receive excellent service from Saul and his team.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service and clear explanation of car needs
byon 01/22/2024
I liked the fact that I was advised soon enough about what was mechanical needed for the optimal performance of my vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Naperville Gerald Nissan
byon 01/06/2024
Approachable sales team! Not vultures like most car dealerships. Howard genuinely cared about us and our situation! Easy to talk too and made us feel heard. Was patient and kind.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Service
byon 01/04/2024
I always get prompt service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fast and transparent
byon 01/04/2024
The prompt and courteous service, and I was well informed at all stages of the process.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments