Chevrolet of Naperville Car Dealership Naperville Illinois | Edmunds
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Chevrolet of Naperville Sales Reviews

  • 1515 W Ogden Ave
  • Naperville, IL 60540 (map)
  • Chat with Dealer
Sales Rating:

Great Experience for first car!

Written by hoochamako on 05/05/13 08:39:46 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I've been driving a 2001 Chevy Malibu for the last 10 years. It's been a great car, and when I needed to look for another one I was hoping it would be a Chevy. I did a ton of research on different makes and models, trims and packages, and I kept coming back to the Cruze. Now all of that researching and building my car online was a lot of fun, but I have to admit I was nervous about playing the "car buying game." Movies and tv shows don't always give car dealers the best wrap, and even if you don't believe any of it, it tends to give you an impression or color your attitude towards the process. This experience blew me away. I am beyond glad that Tim walked out the door to greet us. Within 10 minutes he had the car pulled up and started showing us some features. We took it over to the test track and he guided us through, all the while giving us information about the car. When we sat down to talk details (mind you I wasn't even expecting to buy/lease--just look) he was so straightforward AND genuine, with a sprinkling of humor. He covered everything in detail, and was polite and receptive to all of our questions and requests. He's definitely someone I feel I can call with a question about the car, and probably even to see if he wants to go have a beer. A great guy, both personally and professionally. Even my dad, who has bought several cars over the course of his life, said that this was probably the best experience he's ever had at a car dealership. Painfree and enjoyable. If any of my friends are looking at a Chevy, I'm pointing them Tim's way. Thank you!

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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