Illinois Dealerships - Bill Jacobs BMW of Naperville Illinois
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Bill Jacobs BMW Sales Reviews

  • 2495 Aurora Ave
  • Naperville, IL 60540 (map)
  • (866) 982-6816
  • Chat with Dealer

Sales Reviews

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Sales Rating Memorable new car purchase experice Written by spachar on 07/25/16 06:34:06 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The sales team were very exceptional in attending to me -through the car test driving, explanation of the features of the car models that I was interested in, with finally that leading to the car purchase process. Rob and John were very prompt in following up through and provided me with their best...
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Dealer Response

spachar, thank you for your feedback! We're happy to hear that Rob and John were able to provide you with an excellent experience. We look forward to seeing you again!

All Comments (1)
Sales Rating Extremely Helpful Sales Team Written by SeanT83 on 04/07/16 09:40:18 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

I worked with Sean Kavney and he was great. Very helpful and very knowledgeable. Would gladly work with him again.
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Dealer Response

SeanT83, We are happy to hear about your positive experience at Bill Jacobs BMW and that Sean was able to take great care of you. Thank you for trusting us during your car purchasing process! -Drew Martino

All Comments (1)
Sales Rating Treated us very shabbily Written by davidh9 on 01/31/16 07:15:13 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

We ordered a BMW for European delivery from Bill Jacobs. The ordering process went okay, although the sales person was inexperienced and we had to watch closely and correct several ordering errors. The real problems started after we picked up the car in Munich. BMW in Germany treated us like roya...
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Sales Rating Customer Services is the Key Written by JWill321 on 10/14/15 07:15:26 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My sales person (Harry) was very friendly and helpful!. He respected our time and walked us through the process smoothly. I will be buying my next car for Bill Jacobs BMW in Naperville. The service I received made all the difference in my buying decision.
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Dealer Response

JWill321, We appreciate you taking the time to leave us a review. Thank you for stopping in! -Drew Martino

All Comments (2)
Sales Rating Excellent transaction Written by Chale18 on 09/21/15 07:14:11 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I really have nothing but good things to say about my experience with this dealer. My sales rep (Harry) was knowledgeable, very nice to talk with, and overall just a genuinely nice laid back guy to work with. I have had plenty of negative and neutral dealership experiences elsewhere in the past, and...
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