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Read Edmunds...and learn!

Written by winginit1 on 03/17/08 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Bought my 07 Matrix at Planet Toyota. The long and short of it is that I did not get screwed...although not for the lack of trying on their part. They sent their experienced closer, Mohammed, to seal the deal...and after verbal wrestling for 45 more minutes, we sealed a fair deal with trade-in involved. One sticking point was a $200 dollar difference...which I eventually prevailed. HOwever, during the F&I process, that $200 mysteriuosly appeared in the paper work again. funny how that works! I prepared to walk again, and the mistake was corrected; they chalked it up to mis-communication. Nice try. Having read Edmunds tips, I was prepared for this silly stuff. I felt exhausted afterwards - they really do try to wear you down. I must have really PO's Mohammed; he didn't even shake my hand or say good bye to me.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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