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Once you buy your car they forget you

Written by tboone on 05/11/09 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I bought a 2008 off the floor back in feb 2008. The sales person's name is Todd. He seemed very nice and worked with us on the price. We drove home that night with a new car. Problem is that I now want to buy another car and when I call Todd to ask a question I always get his voice mail and he never calls me back. I have left him about 5 voice mails and no return call. I want to make sure that they have what I'm looking for b/4 I go over. I though maybe Todd no longer worked there so I called the main line and asked and was told yes he was there. Left v/m no return call. I then get another person on the line and I set up an apointment to see him at 5:30 pm that day when I get there I was told that he went home at 5pm. I don't get it. Do they want to sell cars are not???

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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