The Chevrolet Exchange
Customer Reviews of The Chevrolet Exchange
2023 Tahoe Purchase@ Chevy Exchange
byon 05/04/2023
Rafat was great from the first phone call. I ordered a new Tahoe and he helped me the whole way. Kept me informed on what was going on and when it would be here. Moody was great showing me everything on the vehicle when it got there. They made the whole experience comfortable and no stress. Lance walked us through the dealership and explained the accessories. This whole Chevy team makes you feel like you’re part of a family! Thanks guys.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2023 Tahoe Purchase@ Chevy Exchange
byon 05/04/2023
Rafat was great from the first phone call. I ordered a new Tahoe and he helped me the whole way. Kept me informed on what was going on and when it would be here. Moody was great showing me everything on the vehicle when it got there. They made the whole experience comfortable and no stress. Lance walked us through the dealership and explained the accessories. This whole Chevy team makes you feel like you’re part of a family! Thanks guys.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service was very accommodating and friendly
byon 12/21/2022
Had a small list of nuisance things but the big one was the sunroof leaking. The stuff Chevy had control over they knocked out real quick. Sunroof was a contractor and took them a couple tries to find the leak but even after a follow up visit Chevy found me a loaner car so I can still drive my family of 5 around.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Chevy Exchange
byon 11/17/2022
Great service,quickly done at a fair price.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very positive experience! Thank you
byon 08/02/2022
Very friendly sales reps. Never pushy or rude.We were there rather late but the staff remained ready willing and able to assist with the purchase .
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Best of the best!!
byon 07/27/2022
Sales people are easy, informative, thorough and not pushy Great experience all around
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
3 Comments
Bulldogg & His Vette
byon 07/12/2022
Very professional
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Stress free buying
byon 06/28/2022
The dealership Does all they can to make the buying process stress free
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
New Ride!
byon 06/17/2022
The whole entire experience was FIRST CLASS! Professional, respectful and straight forward. This is my 2nd vehicle I have leased, my salesman “Jeffrey” and sales manager “Rafa” never made me feel pushed. I felt like I have known them for a long time. I strongly recommend The Chevy Exchange!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Owner
byon 05/29/2022
My 2015 Chevy Sonic needed a new gear shift handle I could not get the car on reverse or park. The parts dept ordered a new shift piece which some time to arrive) and it was installed Great job !
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Tahoe #1
byon 03/05/2022
Salesman was very knowledgeable, fun to talk too and easy to work with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Michelle Rendall is awesome!
byon 02/24/2022
We were looking for a new Chevy Tahoe and doing research with 8-10 dealers in the Chicago area. It became clear to us early on that Michelle Rendall wanted to help us find a car and make the process as easy as possible. She was extremely responsive, answered all our questions honestly, and was very transparent with everything we needed to know about her process on the dealer side. It can be very frustrating when you know what you want but a car dealer tries to hide aspects of sales process. It is also off putting when the dealer pushes you into something that benefits them over you. We never felt either of these with Michelle and my favorite quote from her during the process was “I want to earn your business!” She was an absolute pleasure to work with and she will be the first phone call I make when I need a new car moving forward.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
New Corvette
byon 02/24/2022
First class everyone was dressed professionally and acted like pros. The dealership was spotless. Everyone was knowledgeable and didn’t have to ask for help.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
E-Transaction
byon 01/18/2022
Super easy to work with. Sales representative was extremely responsive and very timely.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Super Sales
byon 11/26/2021
Dependable & honest. Excellent trade in values.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Truly Great Customer service
byon 11/17/2021
The Sales team went the extra mile to assist me
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Danny was great
byon 08/25/2021
Strongly recommend Danny T who was super-efficient with the delivery of my new car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Salesman
byon 07/28/2021
I love working with Danny take good care of me know what he doing go beyond his duty to make sure I’m happy
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Ms. Tonnie's Review
byon 07/05/2021
The Chevrolet Exchange is an awesome dealership. I just purchased my third car from this dealer. .My salesperson, Moody was so kind and encouraging. He truly made the buying process easy. I believe that Moody is an asset to the dealership as he is professional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Lost in a Space
byon 04/10/2021
Oh were do I start: I purchased a new car at the Chevy Exchange dealership and it’s been 6 weeks and the loan is still not finalize I have no plates, BMV says they have no paperwork oh let’s not forget the first month car payment is late. Now let me tell the details. 4 weeks after the Purchase I call GM Financial on the phone 50 minutes only to be told the loan was sent back 4 weeks ago to dealership because loan was not properly filled out. I call Chevy Exchange to tell them they fix it and send back to GM. So let me say this what dealership just let’s a $75000 car drive off with out being payed for a month who’s checking this stuff. So a week later I call GM Financial they said the loan was sent back again and funding held up waiting on a response from Dealership, again I have to call dealership to inform them if they don’t respond the loan will be rejected. Omg how much work do I have to do to get these people to understand I need them to actually do some work. So now it’s 6 weeks I still don’t have any paper work for my car so I can get plates. And get this the dealership wants me to pay them the first months car payment to them what the heck you have not done anything to be paid. Probably good people there but the financial employee surly must be the owners relative who else’s would put up such mismanagement. If your going to pay cash or do your own financials you may be ok. If you want to be treated like your not important finance with the Chevy Exchange.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
1 Comments
2021 Corvette
byon 04/05/2021
Mr Johns factory ordered me my Corvette and Mr Trujillo reviewed every feature on this special vehicle at delivery time The Chevy Exhange organization is first class to deal with Many Thanks
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great place
byon 03/30/2021
Great salesman Samuel Cervantes. Helpful manager.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
1 Comments