Service Thomas Nissan of Joliet Car Dealership Joliet Illinois | Edmunds
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Thomas Nissan of Joliet Service Reviews

  • 1427 N Larkin Ave
  • Joliet, IL 60435 (map)
  • (888) 509-5197
  • Chat with Dealer

Service Reviews

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Service Rating Bad service and no one cares By kwhaley68 on 07/09/17 06:25:37 PM PDT
Recommend this dealer? No

I bought my car from them. They told me at the last minute they would only have one key for me, even though they are a Nissan dealership selling me a Nissan. That's just plain cheap and bad customer service. So a little over a year later I purchased an OEM remote and key blank. I went in to inquire ...
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Service Rating Don't trust them with your vehicle !! By Dragon700 on 10/12/15 04:31:51 PM PDT
Recommend this dealer? No

Took my 370Z to Thomas Nissan for an oil change, worked the night before so I told them I would just come back later in the day to pick it up. I figured it would be safe at the dealer where I bought it from. Went to pick it up and they told me it was around back, noticed it was the only one sitti...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating quality service work By brownie11 on 01/06/11 09:55:31 PM PST
Recommend this dealer? Yes

All the Nissans we have owned have been serviced by Thomas. There has never been a problem with their service or work! Several times we have had major warranty repairs. Each time the work was done on a timely basis and we have never had a doubt about the quality of their work! A friend needed tires ...
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Service Rating REALLY BAD SERVICE DEPARTMENT By zambrano on 10/14/10 12:00:00 AM PDT
Recommend this dealer? No

It has to be the worst service dept ever, everytime I have to take in for service they say that everything check out ok, but when I bring home something else is always wrong two days later. After taking it in for service five times in less than a year not one time have I left that place satisfie...
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Service Rating DO NOT GO TO THIS PLACE!~!!! By tiredofthomas on 01/29/09 12:00:00 AM PST
Recommend this dealer? No

This Nissan service department has to be the absolute worst I've ever encountered in my life! (And I've owned a Nissan for over 20yrs). God forbid you call this place and someone actually picks up the phone to start with. Then you have [violative content deleted] transferring you here and there, ...
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