Service Thomas Nissan of Joliet Car Dealership Joliet Illinois | Edmunds
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Thomas Nissan of Joliet Service Reviews

  • 1427 N Larkin Ave
  • Joliet, IL 60435 (map)
  • Chat with Dealer
Service Rating:

Worst Service Ever

Written by sampal on 09/08/08 12:00:00 AM PDT Go back to Service reviews
Recommend this dealer? No

Trying to call this dealership was my first clue this was going to be a bad experience. It took me about 7 times to call in before I could speak to anyone. Between getting dropped in the transfering to different departments, to having someone picking up the wrong line, only to be hang up on me twice, (you would think they would put me back on hold) to not even being put on hold, just being hung up on. I can honestly say it was my worst experience. My solution.... Dont go there. I called another dealer and was able to get the information I needed right away, and to top it off.... The prices were much much better.

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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