Land Rover Hinsdale
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Dealership Service Review
service Rating
Service, the right way
Written by 04/10/2016
onI recently took my Evogue in for regularly scheduled service including new wipers and an issue with cold starting. Joe made sure had the day and time for drop off - first thing to not interrupt the work day. He listened, made notes and also looked to see whether there were any service or recall issues then provided a date, price and loaner. The loaners have worked well for both sides - I've upgraded twice based on models Bill Jacobs has provided. During the inspection they found a slight problem that was also corrected. This stretched repair time but with the loaner it was no problem.
What a pleasant surprise when I got the truck back. With full fluids and other checks it's as fast, responsive and comfortable as when it was purchased. Imagine getting a vehicle back at 60,000 miles that feels new. Great performance, care and communication from Joe and the team at Bill Jacobs Land Rover
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes