The Autobarn Mazda Evanston Service Reviews
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The Autobarn Mazda Evanston Service Reviews

  • 1015 Chicago Ave
  • Evanston, IL 60202 (map)
  • (888) 891-3319
  • Chat with Dealer

Service Reviews

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Service Rating Service rep By milo5152 on 10/27/16 07:02:16 PM UTC
Recommend this dealer? Yes

Bianca James was great to work with. She kept me informed and looked up service bulletins and made sure I received the repairs that I needed. They had to keep the car overnite and the car was ready the next daya s promised. Overall a good exoerience. The new service center seemed to make the w...
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Service Rating Excellent Mazda Service By Joanna11 on 05/30/15 11:42:29 PM UTC
Recommend this dealer? Yes

I appreciate the high level of service provided by Myriam McReady in Mazda dealer in Evanston. She greeted me very nice and introduced herself as a service manager making sure that I am informed about all future services that Mazda provides to car owners.
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Service Rating Still Left With A Bad Taste In My Mouth Mazda !!!!!! By ChitownTommy on 04/23/15 09:45:24 AM UTC
Recommend this dealer? Yes

This review is about the district manager at the Autobarn Mazda of Evanston. I purchased a 2014 Mazda 6 from this dealership and was very happy with my experience with my salesman and since then going back for routine oil changes,etc... has been an equally pleasant experience with their service depa...
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Service Rating Bad Customer Service, Don't Return Calls By amymazda on 12/31/14 05:42:15 PM UTC
Recommend this dealer? No

Service I was told I would get a rental when I brought my car in. I tried for 2 months to get a rental so I could schedule service and they always told me I was on the list. I even said, ďAm I doing something wrong, this canít normally take this longĒ. Just tell me what I should expect since I ...
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Dealer Response

Hello Amy, First, I would like to sincerely apologize for the lack of communication you received while working with our dealership. We strive to make each and every customerís experience here as easy and enjoyable as possible, and this is no way to show it. Se... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Oil Change while waiting By beefyusa on 11/11/14 07:41:48 PM UTC
Recommend this dealer? Yes

Juan Castellanos could not have been any more helpful. He let me know what work was going to be performed and what could wait. He said it would take about 1 hr including tire rotation. It was less than an hour an I was gone. Great Service!
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